Office Manager

Office Manager Bayview Physicians Group | Hampton Roads, VA

Lead with purpose. Inspire teams. Elevate patient care. Bayview Physicians Group is a rapidly growing, outpatient multi-specialty medical organization built on a simple but powerful belief: strong doctor–patient relationships are the foundation of exceptional healthcare. With hundreds of dedicated professionals serving the Hampton Roads community, Bayview is a trusted leader in patient-centered care—and an incredible place to grow your career. We are seeking an Office Manager who is a confident leader, strong communicator, and hands-on problem solver. This role is ideal for someone who thrives in a fast-paced medical environment, enjoys developing teams, and takes pride in running a smooth, high-performing practice. At Bayview, we invest in our leaders. Through internal training programs and advancement opportunities, we support your professional growth while offering a competitive benefits package for full-time employees.

What You'll Do As an Office Manager, you'll serve as the operational and cultural leader of the practice—leading by example and setting the standard for excellence.

Leadership & Customer Experience

• Champion a patient-centered culture by modeling outstanding customer service
• Train, develop, and engage staff to ensure a welcoming experience for every patient
• Maintain strong team morale through active engagement and recognition

Communication

• Communicate effectively with patients, providers, staff, and leadership
• Participate in regional manager meetings and lead daily huddles and monthly staff/provider meetings
• Proactively partner with the Regional Manager, meeting reporting deadlines and presenting solutions—not just problems

Day-to-Day Operations

• Oversee daily clinic operations as a hands-on, working manager
• Support providers and staff to ensure operational and performance expectations are met
• Manage staff schedules and overtime
• Oversee inventory control and daily receipts/collections
• Ensure provider schedules are accurate, efficient, and fully optimized
• Implement new company initiatives at the practice level
• Troubleshoot issues and make timely, solution-focused decisions

What We're Looking For

• Minimum 3 years of supervisory experience in a medical setting
• Proven leadership, communication, and interpersonal skills
• Strong organizational and time-management abilities
• A positive, professional attitude with a strong work ethic
• Detail-oriented and solutions-driven mindset
• Willingness to support the office in whatever capacity is needed for success

Preferred Experience

• Proficiency with general office equipment (scanner, fax, multi-line phone system)
• Working knowledge of Microsoft Excel and Word
• Experience with EMR systems
• Understanding of HIPAA privacy practices
• Familiarity with insurance plans and policies
• Experience training and developing team members

Join the Bayview Difference At Bayview Physicians Group, Office Managers play a vital role in shaping patient experiences and leading teams to success. If you're ready to take the next step in your leadership career and make a lasting impact, we want to hear from you. Apply today and grow with Bayview Physicians Group.