Travel Ortho Treatment Coordinator

Job Title: Traveling Orthodontic Treatment Coordinator

Employment Type: Full-Time
Company: Perfect Smiles

Locations:

• Beverly (Home Office), Bridgeport, and Oak Forest

About Us:

Due to continued growth, Perfect Smiles is looking to add a motivated and experienced Traveling Orthodontic Treatment Coordinator to our team. We pride ourselves on creating a welcoming, comfortable environment for our patients while delivering exceptional customer service in a fun, team-oriented atmosphere.

Position Overview:

We are seeking an energetic and friendly Treatment Coordinator who thrives in a fast-paced environment. This role will focus on guiding patients through their orthodontic treatment journey, including treatment planning, financial coordination, and ongoing patient communication.

Key Responsibilities:

• Assist patients in understanding treatment options and developing scheduling and payment plans
• Build trust and understand each patient's goals and needs
• Conduct treatment and financial consultations for new and existing patients
• Educate patients on dental insurance and benefits
• Follow office protocols for collections and outstanding balances
• Follow up with patients and document all interactions in practice software
• Maintain communication with patients regarding treatment, events, and office updates
• Update treatment statuses as needed
• Submit pre-authorizations to Medicaid
• Perform general office and administrative duties

Requirements:

• Minimum of 1-2 years of orthodontic experience preferred
• Strong communication and case presentation skills
• Team-oriented with a passion for patient care
• Ability to travel between multiple office locations
• Knowledge of dental insurance and financial coordination

Schedule:

• Monday - Thursday: 10:00 AM - 6:00 PM
• Friday: 9:00 AM - 5:00 PM
• Saturday: Off

Additional Details:

This role requires travel between our Beverly, Bridgeport, and Oak Forest locations, with Beverly serving as the home office.