Assistant Community Manager (LIHTC) Stonebridge Landings Orlando, FL

Description

At Stonebridge Landings were more than just a place to livewere a community where residents feel welcomed valued and connected. We are seeking a motivated customer-focused and detail-oriented Assistant Community Manager (LIHTC) to join our team and play a key role in supporting daily operations enhancing the resident experience and contributing to the overall success of the community.

What Youll Be Doing

As our Assistant Community Manager youll support the Community Manager in overseeing the day-to-day operations of the property while helping ensure exceptional service for residents prospects vendors and team members. Key responsibilities include:

• Assisting with the daily operations and overall performance of the community
• Assists with operations in compliance with Affordable Housing Department of Housing and Urban Development (HUD)/Section 8 and Low-Income Housing Tax Credit (LIHTC) regulations meeting requirements to include preparing documentation and reporting.
• Assists with Move In and Recertification files as required to maintain program compliance with program funding.
• Managing resident accounts rent collections payment processing delinquency follow-up and tenant notices
• Supporting leasing occupancy and resident retention goals through outstanding customer service and operational support
• Processing applications conducting screenings and assisting prospective residents throughout the leasing process
• Coordinating with maintenance staff to ensure timely completion of service requests and apartment turns
• Responding professionally and promptly to resident concerns questions and requests
• Maintaining accurate resident files financial records and operational documentation
• Assisting with lease renewals move-ins move-outs and resident communications
• Supporting community marketing efforts resident engagement activities and occupancy initiatives
• Ensuring compliance with Fair Housing regulations company policies and applicable laws
• Assisting the Community Manager with financial reporting property performance monitoring and operational objectives
• Performing other duties as assigned

Who You Are

Were looking for someone who brings energy professionalism and a passion for customer service while maintaining strong operational and financial accountability. The ideal candidate will have:

• Previous residential property management leasing hospitality retail or customer service experience preferred
• 1 years in tax credit or affordable housing experience is required
• HUD rules and regulations as well as policies and procedures of low-income housing programs
• Two or more years of residential leasing and/or property management experience preferred
• Strong customer service and interpersonal communication skills with the ability to build positive relationships with residents prospects vendors and team members
• Experience managing rent collections resident accounts and financial processes preferred
• Excellent organizational skills with strong attention to detail and accuracy
• Ability to prioritize multiple responsibilities and effectively manage competing deadlines in a fast-paced environment
• Strong problem-solving and conflict-resolution skills
• Professional verbal and written communication abilities
• High school diploma or GED required; bachelors degree in Business Property Management or a related field preferred
• Proficiency with Microsoft Office Suite including Outlook Teams Word and Excel
• Experience with Yardi ResMan OneSite or other property management software preferred
• Working knowledge of Fair Housing practices and multifamily operations preferred
• Bilingual skills are a plus but not required
• Valid drivers license current automobile insurance and reliable transportation required

Why Youll Love Working With Us

We believe in taking care of our team just as much as our residents. Heres a snapshot of the perks and benefits that keep our team inspired:

Comprehensive Medical Plans with flexible coverage options for you and your family

Dental & Vision Insurance options to support your overall well-being

Health Savings Account (HSA) with employer contributions

401(k) with Company Match to support your financial wellness

Life & Disability Insurance options to help protect you and your loved ones

Vacation Time that starts accruing on Day 1!

Paid Holidays Floating Holidays to support work-life balance

Wellness Programs to support your mind and body
Professional Development & Education Opportunities to support your professional growth
And yes even more supplemental benefits to keep you covered!

Were Committed to You

Bryten is proud to be an Equal Opportunity Employer . We celebrate diversity and are committed to creating an inclusive environment for all team members.

If you need reasonable accommodations during the application or interview process please contact

Disclaimer: Property assignments work location schedule and hours are not permanent and may be modified or reassigned at any time based on business needs operational requirements or owner/client requests. This role requires on-site work as scheduled.

Required Experience:

IC