Community Manager, Greater Orlando Area

Overview Community Manager, Greater Orlando Area at Wendover Management Join Wendover as a Community Manager to support a thriving community and shape exceptional experiences. Wendover Life+ commitment provides more than housing—care, connection, and opportunities to grow for residents and team members. This role covers one of our affordable housing communities in Florida and requires a service-first mindset, leadership excellence, and collaboration with a diverse resident and colleague population. The ideal candidate thrives in a collaborative environment, values teamwork, and enjoys working with residents and teammates. If you’re ready to be the face of a community where lifestyle and service go hand-in-hand, we’d love to meet you. Responsibilities Act as the site-level CEO—overseeing property performance, leading your team, and ensuring a high-quality living experience for residents. Create a welcoming environment that reflects Wendover's care-first culture. Team Leadership Lead, coach, and mentor leasing and maintenance teams to achieve site goals. Conduct regular performance check-ins and annual reviews with clarity and purpose. Foster a collaborative, inclusive, and high-performing team culture. Financial & Operational Oversight Partner in the development of annual budgets and manage daily financials. Monitor and control operating expenses and recommend efficiency opportunities. Track and report on community performance, occupancy, and collections. Maintenance & Facilities Management Oversee work schedules, preventative maintenance programs, and vendor coordination. Ensure timely completion of service requests and high-quality repairs. Maintain safety, curb appeal, and long-term asset preservation. Purchasing & Vendor Management Develop and maintain strong relationships with third-party vendors. Manage service contracts, vendor performance, and ensure timely project execution. Keep accurate inventory of maintenance supplies and control purchasing within budget. Resident Engagement & Customer Experience Deliver outstanding customer service to residents, vendors, and stakeholders. Ensure timely, empathetic response to all service requests and inquiries. Foster a sense of community through resident events and thoughtful communication. Compliance & Safety Ensure full compliance with company policies and LIHTC regulations. Keep resident files, applications, and documentation audit-ready. Enforce safety protocols and ensure zero tolerance for lost-time accidents. Marketing & Lease-Ups Execute local marketing strategies to drive qualified traffic and increase occupancy. Monitor leasing performance and adjust tactics to meet occupancy and revenue goals. Requirements Bachelor's degree preferred 1+ year of experience managing a LIHTC property CAM, CAPS, or CPM designation preferred Deep understanding of affordable housing compliance and operations Experience managing budgets, teams, and resident concerns in real-time Proficiency in Microsoft Office, property management software, and social media Strong communication, time management, and problem-solving skills Natural relationship-builder with diverse residents and teammates Highly organized, adaptable, and capable of managing multiple priorities in a fast-paced setting Professional appearance and a customer-first demeanor Confidence, adaptability, and a passion for purpose-driven work A mindset of care, curiosity, and continuous improvement Working Environment You’ll work in a professionally managed on-site office, lead a team, and engage directly with residents. This is a full-time role that may require occasional evenings or weekends and may exceed 40 hours per week depending on operational needs. Confidentiality, adaptability, and professionalism are required. Benefits & Compensation Compensation includes base pay plus performance-based bonuses. Wendover Life+ is a comprehensive total rewards package designed to help you thrive at work and in life. Health & Wellness: medical, dental, vision, HSA/FSAs, disability, life insurance, EAP Time to Recharge: generous PTO, paid holidays, personal development time Financial & Lifestyle Perks: 401(k) with company match, rent discounts, tuition reimbursement, career growth opportunities Wendover Management, LLC is an Equal Opportunity Employer and a Drug Free Workplace. Employment offers are contingent upon a successful background/credit check and drug screening. To learn more, please visit We’re not listing hourly or salary details here; refer to the posting for current information. #J-18808-Ljbffr Wendover Management