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Tulip Business Analyst/Developer

Teamware Solutions

Wilmington, DE

TECHNICAL/FUNCTIONAL SKILLS:

  • Technically experienced IT professional - minimum of 8+ years of experience with demonstrable technical background related to engineering and technical project delivery.
  • Proven ability to manage, influence and negotiate with stakeholders (Both internal and Vendors)
  • Broad experience of technical problem solving and consulting
  • Proven ability to analyze data to identify trends for the purposes of both cost reduction and service improvement.
  • Technical experience in Tulip Software, Business Analysis.
  • Experience in Tulip software globally.
  • 8+ years hands on experience in configuration, customization, and deployment.
  • Should be able to build packages used for deployment.
  • Hands on experience implementing interfaces with enterprise applications.

RESPONSIBILITIES:

  • Coordinate with Product Teams to drive the product roadmap with new innovations.
  • Supports Product Team in production & implementation of Workplace/Comms products.
  • New Feature Requests - Experimentation, Testing, Roll Out, Hand Over to Service Teams. System Upgrades - Guiding On-the-ground facilities Team on enabling actions.
  • Provide Tulip software support for any major product related issues.
  • Documentation on solutions/build/upkeep of existing KB articles, Run Books
  • Oversee the provisioning / deployment of solutions.
  • Provide technical consultation as needed throughout a project deployment.
  • Ensures implementations are standard, operationally scalable and aligned to service strategy & direction.
  • Ensures project processes are standard, scalable, transparent, relevant, communicated. Teamware Solutions

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Vacancy posted 3 days ago
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