Automotive Service Advisor

divh2Service Advisor/h2pGreat service advisors dont just write ROs -- they cultivate and nurture customer relationships. We are building something special at Castle Volkswagen in Downers Grove, and want you to be a part of it./ppWhat we offer:/pulliTop-tier compensation/liliCareer growth opportunities/liliSupportive leadership/li/ulpWhat youll do:/ppAs a service advisor, youll manage the flow of the service drive while making sure every customer receives prompt, professional, and friendly service. Youll own the customer experience from check-in to delivery, answer questions about vehicle concerns, warranties, and repairs, and help ensure technician time is used efficiently. Youll work closely with the shop and maintain strong customer satisfaction scores./ppWhats in it for you:/pulli401(K) with company match/liliMajor medical (50% employee paid premium), dental, vision insurance options/liliVoluntary benefits (accident, critical illness, disability, and more)/liliLife insurance/liliPaid time off/liliEmployee vehicle purchase discounts/liliCareer advancement/li/ulpWhat youll bring to the team:/pulliPrevious service advisor/writer experience, minimum of 2 consecutive years/liliFantastic communication skills with your customers/liliProfessional, well-groomed personal appearance/liliConsistent record of service and sales success/liliStrong record of positive customer satisfaction results/liliTeam oriented and self-motivated/liliAble to work with little supervision/liliClean driving record and valid drivers license/li/ulpService advisor: $61K - $83K; based on performance/ppWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws./p/div