Customs Operations Associate

Customs Operations Associate We are seeking a Customs Operations Associate to join our growing team. In this role, you will support Quince’s U.S. import operations by ensuring accurate, compliant, and timely customs clearance. You will develop expertise in customs brokerage operations while managing high‑volume import activity and partnering with internal teams and external vendors to facilitate the seamless movement of goods across borders. Responsibilities Support daily U.S. customs filing operations for Quince‑managed import shipments. Assist with preparing, reviewing, and validating shipment data required for customs entry filing. Monitor shipment status and help resolve customs clearance exceptions in a timely manner. Coordinate with internal teams, customs brokers, carriers, and external supply chain partners to support timely release of goods. Review shipment documentation for completeness and elevate missing or inaccurate data. Support timely transmission and follow‑up of customs filing data, including entry‑related information and partner updates. Help maintain accurate operational records, shipment trackers, and customs filing documentation. Support internal audit activities by gathering entry data, shipment records, and supporting documentation. Assist with daily and weekly reporting on customs filing volume, clearance status, and operational exceptions. Escalate customs clearance risks, data gaps, or operational bottlenecks to senior team members. Learn and apply Quince’s customs compliance procedures, internal controls, and operational best practices. Qualifications Required: 3‑5 years of experience in customs brokerage. Strong attention to detail. Comfortable operating in fast‑paced, high‑volume operational environments. Strong organizational skills. Basic understanding of U.S. import processes. Willingness to learn. Preferred: Proficiency with spreadsheets and operational trackers. Experience working with e‑commerce, retail, apparel, footwear, home goods, or consumer products. Customs broker’s license or desire to obtain one. Pay Range: $57,000 – $83,000 USD All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles. Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case‑by‑case basis. Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws. #J-18808-Ljbffr Quince