Remote Service Desk Analyst - First-Call Resolution

Sysco Northeast Rdc

Remote job

Sysco Northeast Rdc in Houston, Texas, seeks a Service Desk Associate to provide first-level support to associates. Responsibilities include managing incidents through ServiceNow, ensuring quality customer experiences, and maintaining ticket logs. The ideal candidate has 3+ years in a service desk environment and is proficient with TalkDesk and ServiceNow. The position requires excellent communication skills and the ability to work flexible hours, including weekends and on-call support. #J-18808-Ljbffr Sysco Northeast Rdc

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Vacancy posted 2 days ago

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