Program Support Specialist

Program Support Specialist ConfidentialThe primary purpose of the Program Support Specialist Confidential is to coordinate and provide administrative support for the day-to-day activities of the Medical Staff Affairs and Education Office as it relates to the residents, fellows, students, interns, and shadowing practitioners that rotate through or observe at University Hospital. This position serves as the liaison between University Hospital and the Rutgers NJMS Graduate Medical Education Office, the NJMS Office of Student Affairs, the Careers in Medicine Program, the Chief of Service offices, the training program Directors, and house staff and faculty. Under the direction of the Director, this position collects, monitors, tracks, prepares, verifies and maintains files for residents, students, externs, interns, and shadowing practitioners, including administering guest account, HealthStream, clearance, ID badge, and offboarding processes for incoming and outgoing rotators, and application review and clearance for shadowing practitioners through to Chief Medical Officer approval.ResponsibilitiesWhat You'll DoProvide administrative and operational support for the daily functions of the Medical Staff Affairs and Education Office.Coordinate activities related to residents, fellows, medical students, interns, externs, and shadowing practitioners rotating through or observing at University Hospital.Serve as the primary liaison between University Hospital and key partners, including: Rutgers NJMS Graduate Medical Education OfficeNJMS Office of Student AffairsCareers in Medicine ProgramChief of Service officesTraining Program DirectorsHouse staff and facultyCollect, track, monitor, verify, and maintain records and documentation for residents, students, interns, externs, and shadowing practitioners.Manage onboarding and offboarding processes for incoming and outgoing rotators, including: Guest account setup and deactivationHealthStream assignments and trackingClearance processingID badge coordinationReview applications and coordinate clearance requirements for shadowing practitioners.Facilitate the approval process for shadowing practitioners through final review and authorization by the Chief Medical Officer.Ensure compliance with institutional requirements and maintain accurate, confidential records under the direction of the Director.QualificationsWhat You'll BringBachelor's degree in Business Administration or a related field required, plus two (2) years of progressively responsible administrative experience.House Staff or Medical Staff Office experience preferred.Proficiency in Microsoft Access, Excel, Word, and Outlook preferred.Excellent interpersonal and communication skills required.Demonstrated ability to plan, organize, and manage projects effectively.Previous related experience is a plus.Additional related experience may be substituted for the degree on a year-for-year basis.What We OfferMedical & Prescription Drug CoverageDental & Vision InsuranceHealth Savings Account (HSA) & Flexible Spending Account (FSA)Short- & Long-Term Disability InsurancePension PlanPet InsuranceEmployee Assistance Program (EAP)Professional DevelopmentCompensationIn compliance with New Jersey's Pay Transparency Act, the salary range for this position is YS/22S:$63,239 - $81,487- $94,738 per year. University Hospital considers multiple factors when determining compensation, including (but not limited to) the scope and responsibilities of the position, the candidate's relevant work experience, education and training, key skills, internal equity, market data, and organizational needs. The expected salary range for this position is in accordance with the New Jersey Pay Transparency Law; final compensation will be commensurate with experience and qualifications.About UsUniversity Hospital is one of the nation's leading academic medical centers. As the principal teaching affiliate of Rutgers New Jersey Medical School and the only state-certified Level 1 Trauma Center in Northern New Jersey, University Hospital is training the next generation of physicians and advancing science to discovery while taking exceptional care of patients, regardless of their financial situation.Apply TodayWe encourage candidates from all backgrounds to apply. If you want to grow your career in healthcare while serving a vibrant community, we'd love to meet you.