Senior Sales Commissions Analyst

About the Role Senior Sales Commissions Analyst owns the administration, execution, and continuous improvement of sales compensation operations, including CaptivateIQ configuration, plan logic design, data and crediting integrity, and financial/audit support. The role translates compensation strategy into scalable system logic and reliable operational processes that ensure accuracy, control, and a strong participant experience. Responsibilities Own end‑to‑end CaptivateIQ administration, including commission plan configuration, logic design, and system optimization. Build and maintain complex compensation plan logic, including draws (recoverable/non‑recoverable), ramp schedules, tiered accelerators, and renewal/expansion crediting. Own and execute monthly commission calculations within CaptivateIQ, ensuring accuracy through robust validation, reconciliation, and automated controls. Translate compensation plan design into scalable system logic and calculations. Partner with Finance and Accounting on monthly accruals, quarter‑end true‑ups, forecasting and financial close support, ensuring commission data is accurate, traceable, and audit‑ready. Align commission processes with commission expense policies and accounting requirements through partnership with Accounting. Own crediting accuracy and data integrity by identifying discrepancies across Salesforce, billing and CaptivateIQ systems and performing root‑cause analysis across data feeds, crediting logic, and system configuration. Serve as trusted advisor to Sales and RevOps, providing clarity on compensation plans, attainment, and earnings. Build and maintain reporting and analytics that provide insights into compensation performance, plan effectiveness, and payout trends to support Sales, Finance, and RevOps decision‑making. Own calculation, logic, and data feed architecture within CaptivateIQ, including validation, audit, and reconciliation frameworks that support accuracy and control. Partner with RevOps and Data teams to improve upstream data quality and system integrations. Act as the primary escalation point for complex commission and crediting issues. Qualifications Direct, hands‑on CaptivateIQ administration experience, including building and maintaining calculations, crediting logic, data models/feeds, workflows, and configuration changes in a production environment. Understanding of corporate governance policies as they apply to commissions. Excellent Excel proficiency for reconciliation, modeling and data analysis. Salesforce proficiency required. Ability to validate and reconcile data across CRM, billing, HRIS, and compensation systems. Ability to translate compensation plan design into scalable system logic. Demonstrated ability to adapt to new systems and improve compensation statements, tools, reporting and field‑facing analytical solutions. 4+ years of experience in Sales Compensation Administration, RevOps, Finance Operations, or a similar function. Proven hands‑on experience building, administering and maintaining compensation plans in CaptivateIQ. Experience with complex commission structures including draws, ramps, accelerators, renewals, and related crediting logic. Experience troubleshooting data, logic, and calculation discrepancies. Strong Excel and Salesforce fluency. Ability to partner cross‑functionally with senior leaders across Sales, Finance, Accounting, and RevOps. Bachelor’s degree (required). Preferred additional qualifications include process improvement and automation experience, communication of complex compensation logic, and supporting commission accruals, audit requests, SOX‑like controls or close processes. EEO Statement ArcticWolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. ArcticWolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. Please let us know if you require accommodations. #J-18808-Ljbffr Arctic Wolf Networks, Inc.