Director of Product, Provider Software (Office Ally)

Job Description

Job Description

About Us  

At Office Ally, we've been revolutionizing healthcare administration since our inception. What started as a clearinghouse focused on simplifying insurance claims processing for healthcare providers has grown into a full-suite healthcare technology company. We offer a range of affordable, cloud-based revenue cycle management solutions –from eligibility verification and claims management to revenue recovery and payment processing –that help healthcare organizations of all sizes streamline operations and reduce administrative burdens so they can focus on what matters most: patient care.

In April 2026, Office Ally acquired Jopari Solutions, Inc, a leader in straight-through electronic claims processing for Property & Casualty (P&C), Commercial, and Government healthcare. Jopari brings deep industry expertise and innovative enterprise payment solutions that are transforming how disbursements are handled across the insurance ecosystem. Together, we are expanding our capabilities across the full healthcare transaction lifecycle, connecting claims, payments, and data exchange to deliver a more seamless and efficient experience for providers, payers, and partners.

At the core of our company are four key values that guide our mission and work: 

• Ownership : We take pride in our responsibilities, driving results and taking accountability for the success of our projects. 
• Empowerment : We believe in giving our team the autonomy and support to make decisions that lead to innovative solutions. 
• Innovation : We continuously seek new and better ways to improve healthcare administration, embracing creativity and forward-thinking technology. 
• Transparent Communication : Open, honest communication is at the heart of our collaborations, internally and with our clients, ensuring alignment and trust. 

About the Role 

We're looking for a Director of Product to own our product portfolio and lead a team of Product Owners. In this people-leading role, you'll coach and develop your team while setting the direction for the products they manage. You'll allocate budgets, headcount, and capacity, and lead annual planning with full integration of vision, strategy, and roadmap frameworks, ensuring your team delivers products that meet customer needs and company goals. 

What You'll Do 

• Translate business strategy into an executable product portfolio with a 1–3 year horizon
• Own outcomes for the product line and manage budget, staffing, and vendor contracts
• Run quarterly and annual planning cycles using Pragmatic Framework artifacts
• Champion scalable processes such as Lean Portfolio Management and Product Ops
• Build and maintain senior stakeholder relationships and customer advisory boards
• Lead, coach, and develop a team of Senior Managers and Product Owners, including performance management and career development

What You'll Need 

• Bachelor's degree from a four-year college or university
• 10+ years of product leadership experience with budget responsibility
• Proven experience leading, mentoring, and developing teams of product managers or product owners
• Strong strategic thinking and business acumen
• Expertise in Pragmatic Framework
• Ability to read, analyze, and interpret complex documents; write clear reports and business correspondence; and effectively present information to senior leadership and external stakeholders
• Ability to define problems, collect data, establish facts, and draw valid conclusions, including working with concepts such as probability, statistical inference, ratios, and percentages
• Proficiency with MS Office or Google Workspace, collaborative platforms (e.g., JIRA, Confluence), and product analytics tools, with the ability to learn new systems quickly

Nice to Have 

• Experience in healthcare technology
• Experience with practice management systems (PMS), such as leading product strategy for, or working closely with, software used by provider practices to run their day-to-day operations
• Pragmatic Institute certification
• Masters of Business Administration

Travel Requirements 

• This role requires up to 25% travel, which may include client meetings, team gatherings, or company events. 
• Travel will typically be scheduled in advance and supported by the company. 

Pay Transparency

Office Ally is committed to fair and equitable compensation practices in alignment with pay transparency laws. Compensation for this position may vary based on individual skills, experience, and location. In addition to base pay, employees may be eligible for performance-based bonuses and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) with company match, paid time off, and other benefits. Actual compensation will be determined considering the candidate's qualifications, relevant experience, and internal equity.

Office Ally Pay Transparency

$155,000—$170,000 USD

Why You'll Love Working at Office Ally  

At Office Ally, your work has a direct impact on healthcare providers and their ability to deliver exceptional care. We're driven by a mission to simplify healthcare administration, making it easier for providers to focus on what they do best—helping patients. As an Office Ally employee, you'll be at the heart of our efforts to deliver exceptional service and software solutions to our clients in the healthcare space.     

EEO Note  

Office Ally is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.