Customer Experience Associate
(ISC) , Inc.
Providing exceptional service in a remote capacity, the part-time Customer Experience Associate will manage customer inquiries, promote products, and enhance customer satisfaction through various communication channels. Key responsibilities Deliver high-quality customer experiences while achieving designated KPIs Promote products and services, making recommendations based on customer needs Resolve customer concerns and inquiries efficiently, striving for first-time resolution Required qualifications High School diploma or GED required Minimum 3 years of customer service experience, preferably in a call center environment Proficiency in PC skills, including MS Office and web applications Experience with CRM/database applications, such as Salesforce, is a plus Demonstrated passion for customer experience and effective organizational skills #J-18808-Ljbffr (ISC) , Inc.
Vacancy posted 4 days ago
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