General Manager of Hospital Operations

Carson Valley Veterinary Hospital | Gardnerville, NV Carson Valley Veterinary Hospital is looking for a dynamic, visionary General Manager of Hospital Operations to help lead our growing hospital into its next chapter. With 15+ doctors and 70+ team members, this is an opportunity to lead a large, diverse team and make a meaningful impact on hospital operations, team development, and future growth. Serving Carson Valley and surrounding communities since 1955, our AAHA-accredited hospital combines a longstanding commitment to compassionate care with progressive veterinary medicine. We offer general practice, urgent and emergency care, and services for exotic pets, with care available seven days a week. With continued growth and plans for a new facility, we’re looking for a leader who can see the possibilities, turn ideas into action, and bring the team along. A hospital with room to make an impact Our team provides comprehensive preventive care, dentistry, and surgery, supported by advanced capabilities including CT imaging, ultrasound, digital radiography, endoscopy, and laparoscopic and orthopedic surgery. This breadth of care creates an engaging environment for a leader who enjoys managing complex operations and supporting teams across multiple service areas. What you’ll lead You’ll oversee the business and people side of hospital operations, partnering closely with medical leadership to support excellent patient care, a strong team, and sustainable growth. Daily operations: Align staffing, workflows, and resources to keep the hospital running effectively. Team development: Coach leaders, support employee growth, and build a culture of communication and accountability. Business performance: Manage budgets, monitor key metrics, and turn opportunities for improvement into action. Growth and expansion: Help prepare the team and operations for the new facility and future growth. Leadership partnerships: Collaborate with medical leadership to balance business priorities with patient, client, and team needs. Client experience: Support consistent, compassionate service throughout the hospital. Who will thrive here You’re a strategic thinker who stays connected to the day-to-day needs of your team. You bring energy, sound judgment, and the ability to guide people through change. Demonstrated success leading complex operations in veterinary medicine, human healthcare, or retail. Experience leading large teams, developing managers, and building strong working relationships. Strong experience managing financial performance and staffing. The ability to translate a long-term vision into clear priorities and practical steps. A collaborative leadership style that balances support with accountability. Confidence partnering with medical professionals and business leaders. Multi-site leadership experience is a plus. Veterinary experience is welcome, and we’re also interested in accomplished leaders from other industries who bring relevant operational experience and a willingness to learn veterinary hospital operations. Compensation and Benefits Benefits for eligible employees include: Medical, dental, and vision insurance. A 401(k) retirement plan with employer matching. Paid vacation and sick leave. Life insurance and disability coverage. An Employee Assistance Program and wellness resources. Discounts on veterinary care for your pets. Professional development and opportunities to grow within the NVA network. Ready to help lead what’s next? Bring your vision, operational expertise, and passion for developing people to Carson Valley Veterinary Hospital. We’d love to connect. National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care. Purpose : Give pets and the people who love them more quality years together Mission : Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life. Values : Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next One NVA: Bringing General Practice & Ethos Together NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life. At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us: - We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com - We may also contact you via text message from an identified NVA representative for recruiting-related communication - All job opportunities and applications are hosted on our official careers site: careers.nva.com - There is no cost or confidential information required to apply or be considered for a position If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at View email address on click.appcast.io. Thank you for exploring opportunities at NVA! NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. #J-18808-Ljbffr