Kitchen Supervisor

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit

The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

• Maintains current and seasonal recipes for menu items
• Familiar with and enforces food safety and health guidelines
• Relays feedback of kitchen employees to department manager
• Provides input for creation of banquet, restaurant, and bar menus
• Completes daily food production sheets and other reports
• Checks all stations to ensure proper setup, cleaning, and take down before and after each shift
• Inspect orders to ensure the quality and presentation meets restaurant standards
• Manages kitchen staff
  • Trains kitchen staff
  • Leads periodic meetings with kitchen staff to coach on new recipes and kitchen processes
  • Conducts interviews with potential hires upon request
• Prepares and inspects food to maintain quality standards
  • Cuts meat and prepares food for cook stations
  • Inspects ingredients upon delivery and before use to ensure quality
  • Assists in quarterly inventories
  • Shares food and beverage complaints with Executive Chef and works to resolve
• Ensures department adheres to Choice Hotels, local and state health, hygiene and safety policies
  • Works with other departments to efficiently operate kitchen
  • Coordinates kitchen staffing and food quantities with high volume periods for banquets, Complimentary Breakfast, restaurants, and bar
  • Reports special requests, food spoilage, and other Kitchen concerns to Executive Chef
  • Attends Banquet Event Order (BEO) meetings
  • Attends stand-up, safety, and other periodic meetings
  • Responds quickly and accurately to requests for special accommodations (allergies, box lunches) for guests, groups, and events
  • Oversees all facets of human resources management including the recruitment and selection, training & development, compensation, recognition and performance management of the work force
  • Takes active role in recruitment and selection of qualified candidates
  • Communicates performance expectations and provides employees with on-going feedback
• Creates 100% guest satisfaction by providing the Choice Hotels experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provides employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork
  • Communicates and reinforces the vision for customer service to all managers, supervisors and employees
  • Creates an environment that encourages employees to provide the service brand behavior hospitality and teamwork
  • Ensures that all minimum requirements of the 100% Guest Satisfaction Guarantee are in place and understood by all employees
  • Ensures that the hotel delivers 100% Guest Satisfaction by developing customer feedback avenues (soliciting input, reports, etc.) and focusing management team on identifying trends and developing and implementing solutions
  • Creates an environment that provides employees with the tools, training and environment they need to deliver the service brand behavior and teamwork
• Performs other duties as required by General Manager to provide 100% Guest Satisfaction and genuine hospitality to our Guest

Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.

In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.