QC (Sit-Down Forklift Operator) - 1st shift

Quality Control Lead

**Must have Sit-Down forklift experience**

Shift Schedule: 1st:

• C shift: Monday, Tuesday, Friday, Saturday 5:00am-3:30pm

Pay: Hourly

• $19.00

Effective April 6, all new Material Handlers and Material Handler Leads, will participate in a four-step wage progression program. Under this structure, eligible employees will receive an automatic $0.50 hourly increase every 90 days over a one-year period.

Job Purpose

The Quality Control Associate performs quality control (QC) functions, including checking pallets for construction integrity, identifying mispicks and misplaced cases. Quality Control Associate will also work with Inventory Control Clerks to correct all errors and rebuild pallets.

Essential Duties and Responsibilities

• Review individual orders to determine correct quantities, packing, and general accuracy of selected orders. Complete required level of QC sampling and required load audit forms.
• Consult with appropriate Supervisor regarding any problems identified in the QC process including quality issues not meeting standards and/or potential safety issues.
• Ability to coach selectors on job quality and efficiency.
• Other duties and special projects as requested.
• Must maintain good attendance.
• Maintain safe work practices.
• Maintain safeguards of confidential company information.
• Works with the Supervisor to investigate customer complaints.
• Performs driver check-in duties by reviewing customer invoices for accuracy.
• Evaluates product returns and determines if product is okay to be taken back.

Additional Responsibilities

• Involved in training for Inventory Control Clerks
• Processes Damaged material, ensures Returned Goods are properly inventoried, and monitors Suspense inventory to make certain any/all is properly researched
• Helps maintain proper procedures throughout the warehouse by bringing up incorrect practices to the necessary leadership
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ensures compliance with inventory processes and procedures, and contractual obligations.
• Ability to physically count articles or products on shelves, racks and pallets.
• Utilize computer terminals to properly account for inventory issues, returns, and documentation.

Qualifications

• A minimum of one 6 months to a year experience in QC role and/or product knowledge required.
• Experience using WMS software a plus (Synapse preferred).
• PC literate with experience with Microsoft Outlook, Word, Excel and Access Database.

Education and/or Experience Required

• High School Diploma or GED (General Education Diploma) equivalency.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to read and write emails.
• Ability to physically count articles or products on shelves, racks and pallets.
• Forklift certification a plus.

Language Skills Sets

• Must be able to effectively communicate, read, write, and speak English.

Mathematical Skills:

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability:

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to determine "root cause" of problem and determine corrective action.

Computer Skills:

• To perform this job successfully, an individual must have knowledge of the Microsoft Office Suite for writing emails and interpreting and/or creating reports.

Physical Demands:

• Must be able to occasionally lift and/or move up to 55 pounds.
• Must be able to stand; walk; stoop; kneel; crouch; or crawl.
• Must be able to activate phone systems utilizing keyboards and buttons.
• Must be articulate and comfortable speaking in front of others.
• Regularly works in an indoor/office environment and required to sit and/or use repetitive hand motion.
• Frequently required to talk, hear, stand and walk.
• Must be able to work more than continuous 8 hours when required.
• Must be able to work under stressful situations, have good cognitive skills, maintain work accuracy, and the ability to concentrate on more than one task at a time.
• Must have the ability to read and discern visual images on a variety of media with 20/20 corrected vision.
• Must be able to speak and communicate clearly over telephones.
• Must be in sound physical health as determined by a certified licensed physician with no evidence of the use of controlled substances.

Work Environment:

• While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts, and fumes or airborne particles. The noise level in the work environment will range from quiet to moderately loud.

This job description is intended to provide general information about the Quality Control Lead position. The above does not constitute an exhaustive list of the job duties to be performed by an associate holding the position of Quality Control Lead, nor are the lists of the physical requirements and environmental conditions exhaustive. You may be asked by your supervisor or managers to perform other duties. Your performance will be evaluated in part based upon your performance of the job duties listed in this job description, as well as any job duties not specifically listed above that you may be asked from time to time to perform.

As with all positions, the duties and responsibilities are subject to change at any time as needs arise and at the discretion of RJW Transport, Inc. The Company has the right to revise this job description at any time.

It is the Company's policy that all associates, other than those covered by a written individual employment or labor agreement with the Company that has been authorized in writing by the Company's Chief Executive Officer or Board of Directors, are not employed for any fixed term and are employed at the will of the Company for an indefinite period. Just as our associates reserve the right to resign their employment at any time for any reason the Company reserves its right to terminate an associate any time for any reason either with or without cause.

Neither this Job Description nor any of its individual terms constitutes commitments between the Company and its associates as to the terms, conditions or duration of employment, nor does it modify the prevailing Employment-At-Will relationship.