Administrative Specialist

Administrative Specialist – Reception/InformationSouthern Highlands Community Mental Health Center is looking for a friendly, professional, and customer-focused Administrative Specialist – Reception/Information to join our team!As the first point of contact for our consumers, visitors, and community partners, you'll play an essential role in creating a welcoming and positive experience. If you enjoy helping people, have excellent communication skills, and thrive in a fast-paced office environment, we'd love to hear from you!What You'll DoAs an Administrative Specialist, you will:Welcome consumers, visitors, and guests with professionalism and compassionAnswer and direct incoming telephone calls using a multi-line switchboardProvide information and assistance to consumers and the publicRecord and process financial information accuratelyMaintain confidentiality while handling sensitive informationPerform general administrative and clerical dutiesSupport the daily operations of the office and clinical staffProvide exceptional customer service both in person and over the phoneQualificationsRequiredHigh school diploma or equivalentValid driver's license and reliable transportationAbility to successfully pass required background checks and drug screeningExcellent verbal and written communication skillsStrong customer service skillsBasic computer and office software proficiencyAbility to multitask in a busy office environmentProfessional, friendly, and dependable attitudePreferredPrevious receptionist, customer service, or administrative office experienceExperience answering multi-line phone systemsExperience working in a healthcare or behavioral health setting