Business Operations Manager

This position is located in the Washington Headquarters Services (WHS), Facilities Services Directorate (FSD). FSD's mission is to ensure the 24/7 readiness of the Pentagon Reservation for DoW and National Leadership and to provide a safe, secure, and effective working environment. As the Business Operations Manager, the incumbent orchestrates executive administration, policy integration, and strategic initiatives to advance the priorities of the FSD Director and Deputy Director. In order to qualify for this position, you must meet the requirements described below. You may qualify at the GS-13 level, if you fulfill the following qualification requirement: One year of specialized experience equivalent to the GS-13 in the Federal Service (experience may have been gained in the private sector) which has given me the knowledge, skills, and abilities to successfully perform the duties related to the position being filled. Specialized experience is defined as: (1) Managing key operational and administrative functions for a directorate or equivalent organizational level, including tracking executive correspondence, preparing staff actions, and ensuring the timely completion of assignments; (2) Analyzing and evaluating administrative or operational programs to identify inefficiencies and recommend solutions for process improvement and resource optimization; and (3) Assisting in the implementation of internal controls and ensuring operational activities comply with established organizational policies and procedures. You may qualify at the GS-14 level, if you fulfill the following qualification requirement: One year of specialized experience equivalent to the GS-13 in the Federal Service (experience may have been gained in the private sector) which has given me the knowledge, skills, and abilities to successfully perform the duties related to the position being filled. Specialized experience is defined as: (1) Leading business process re-engineering initiatives by applying continuous improvement methodologies to identify and resolve systemic operational inefficiencies and enhance the delivery of organizational services; (2) Serving as a principal advisor to senior leadership by authoring and defending high-level strategic documents (e.g., decision papers, position papers, strategic plans), shaping organizational strategy, and formulating recommendations on novel and complex issues impacting agency programs; and (3) Developing and implementing internal control and governance frameworks to ensure compliance with enterprise directives, audit requirements, and risk management protocols. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience. All qualifications and education requirements must be met by the closing date of this announcement and clearly documented in your resume. Your resume may not exceed two (2) pages. For qualifications determinations, it is recommended that applicants include their months and hours worked per week for each employment listed on their resume. If a determination is not able to be made about the duration of your creditable experience for qualification requirements, you will be removed from consideration. Read more about what should I include in my federal resume at ACTIVE DUTY SERVICE MEMBERS: Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, as part of their application package, a "certification" of active service in lieu of a DD-214, indicating the service member is otherwise eligible and will be discharged or released within 120 days from the date of submission.. A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. This "certification" must include your rank, dates of active duty service, type of discharge and character of service (i.e. honorable), and date any terminal leave will begin. It must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters. Active duty members that fail to provide a valid "certification" of service with their initial application will be found "not eligible". Members may be appointed before the effective date of their military retirement/separation if they are on terminal leave. #J-18808-Ljbffr