Service Desk Manager - Hybrid IT Leadership & VIP Support

Illinois Housing Development Authority

A housing finance agency in Chicago is seeking a Service Desk Manager to lead IT support services. Responsibilities include managing escalations and enhancing service desk performance in a hybrid work environment. Candidates should have at least a Bachelor's in Information Systems and 10 years’ experience in Microsoft environments. This position offers competitive compensation and flexible work arrangements. The ideal candidate should possess strong leadership and analytical skills, as well as a commitment to customer focus. #J-18808-Ljbffr

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Vacancy posted 4 days ago

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