Patient Coordinator

Marion Smile Center is looking for a friendly, organized Patient Coordinator to join our growing team in Zelienople. Part-Time Position Monthly Bonus Opportunities As a Patient Coordinator, you'll help welcome patients, answer phones, schedule appointments, verify insurance benefits, and keep our front office running smoothly. Company Description Marion Smile Center has been serving families in Zelienople and Harmony, Pennsylvania since 1986, offering high-quality, patient-centered dental care. Founded by Dr. Mark Marion, a third-generation dentist, the practice blends a strong family legacy with advanced dental technology. The team provides state-of-the-art general, restorative, and cosmetic dentistry, combining clinical skill and artistry to create healthy, confident smiles. Patients of all ages receive compassionate, attentive care in a relaxing, welcoming environment. The practice prioritizes each patient’s comfort and well-being, making personalized care a central focus. Role Description The Patient Coordinator role at Marion Smile Center is a full-time, on-site position based in Zelienople, PA. This role serves as a key point of contact for patients, greeting them warmly, checking them in and out, and ensuring a smooth experience from arrival to departure. Daily responsibilities include answering and routing phone calls, managing appointment scheduling and confirmations, verifying and updating patient information, and supporting efficient patient flow for the clinical team. The Patient Coordinator will also help explain basic treatment logistics, coordinate follow-up visits, manage reminder systems, and handle general receptionist duties such as maintaining a tidy front desk and managing patient communications. Collaboration with dentists, hygienists, and other team members is essential to provide organized, compassionate service and uphold the practice’s standards of care. Qualifications Strong communication skills, including clear verbal and written communication and a courteous, professional demeanor with patients and team members. Proficiency in phone etiquette and receptionist duties, including managing multi-line phone systems, greeting patients, and handling check-in/check-out processes. Experience with appointment scheduling, rescheduling, cancellations, and reminder systems to maintain an efficient calendar and patient flow. Familiarity with medical or dental terminology and the ability to learn practice-specific procedures and systems. Basic computer skills and experience with practice management or scheduling software (dental or medical office experience preferred). Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Commitment to providing compassionate, patient-focused service and maintaining confidentiality in accordance with privacy regulations. High school diploma or equivalent required; prior experience in a dental or healthcare front office is preferred but not mandatory. #J-18808-Ljbffr