Medical Assistant

Excellent hourly rate of $21.00 per hour! Full-time, Monday through Thursday - no nights, weekends or holidays!

Neighborhood Health Association (NHA), a Federally Qualified Health Center (FQHC), is the largest community health center system in Northwest Ohio with partnerships that include ProMedica, Mercy Health, and University of Toledo Medical Center. NHA has grown from a single location in 1969 to 12 medical and dental clinics throughout Lucas County. Today we operate multiple health centers including pediatrics, adult medicine, dental services, health care for the homeless, women’s health center, senior centers, and a full-service pharmacy with lab services on site.

General Function

Under immediate supervision, the Medical Assistant performs administrative and clinical functions to assist and support providers and medical staff in the provision of medical care which includes patient triage, and maintaining patient records in an accurate, organized and readily retrievable manner. To ensure all patients and general public are greeted and treated with courtesy and respect. Ensure patient confidentiality when receiving and entering patient information accurately into the system. Supply current demographics needed for medical staff, referrals, billing and UDS.

General Duties

• Serve and protect the patients, medical provider, organization and self by adhering to professional standards; policies and procedures; federal, state, and local requirements.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Participates in QA meetings and duties as assigned.
• Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations.
• Familiar with the center’s Fire & Disaster plan and the role of the Medical Assistant in that plan.
• Knowledgeable of and adhere to departmental and agency policies.
• Perform related work as required or requested by manager.
• Performs other duties as assigned.

Skills and Qualifications

• Graduate from an accredited Medical Assistant program.
• New grads welcome.
• Current certification in CPR or willingness to become CPR certified (we offer the CPR class monthly if needed).
• Working knowledge of medical terminology.
• Shows initiative and ability to use sound judgment in the absence of specific orders.
• Ability to maintain patient confidentiality.
• Must be sensitive to cultural, religious, and ethnic diversity.
• Experience in working with medically underserved preferred.
• Regular, punctual attendance is a requirement of this position.

Work Monday through Thursday, no nights, weekends or holidays.

We offer a competitive salary and benefits package including Health, Dental, Vision and Life Insurance, a matching retirement plan, Employee Assistance Program, 11 paid holidays and generous PTO.

Please provide your salary requirements when you apply to be considered for an interview for this position.

Our Mission

Through our exceptional health care services, we empower and educate, aggressively working to eliminate health care inequities, while supporting personal responsibility for one’s own health regardless of the ability to pay.

Neighborhood Health is a second‑chance employer, but full transparency is required. Applicants must disclose any background issues, including arrests, time served, probation, DUIs, or related matters—even if advised they may not appear. Failure to disclose will result in withdrawal of the job offer or termination of the hiring process.

We are a drug free workplace, and an Equal Opportunity Employer.