Database Coordinator

Database CoordinatorPosition: Database CoordinatorClassification: Part-Time, Hourly, Non-Exempt (28 hrs/week)Primary Reporting Relationship: Executive Director of OperationsMinistry Area: Church Staff, Operations TeamInterfaces: Church, school, and preschool staff members, volunteers, contractors, vendors, and other stakeholders as identified and appropriateJob Purpose: The Database Coordinator is responsible for maintaining the accuracy, integrity, security, and effectiveness of the church's constituent relationship management (CRM) database. This role ensures that member, attendee, volunteer, donor, and ministry records are complete and up to date, enabling effective ministry, communication, reporting, and strategic decision-making. The Database Coordinator partners with ministry leaders and staff to develop best practices for data management while supporting the church's mission through accurate and actionable information. This role is also the primary trainer for staff on the database and data entry.Employee Profile:A committed and active member of Bay Area Church, or willing to transfer church membership if hiredA strong, clear Christian testimonyA lifestyle that displays an ongoing personal relationship with God and a commitment to serve Him dailyAcceptance, agreement, and compliance with Bay Area Church's Statement of Faith and Standard of ConductMajor Responsibilities:Maintain the church database by entering, updating, auditing, and correcting member, attendee, volunteer, donor, and household recordsDevelop and enforce data-entry standards, procedures, and quality-control measures to ensure database accuracy and consistencyProcess and manage data imports, exports, deduplication, and record mergesBuild and generate reports, dashboards, mailing lists, and analytics to support ministry leaders, executive leadership, and church-wide initiativesSupport online forms, event registrations, volunteer applications, and other data collection processesCollaborate with ministry departments to understand reporting needs and provide meaningful data insightsTrain church staff and ministry leaders on database procedures, best practices, and system functionalityTroubleshoot database issues and serve as the primary point of contact for database-related questions and supportMaintain database security by managing user permissions and ensuring compliance with privacy and data protection policiesCoordinate with IT and software vendors regarding system updates, enhancements, integrations, and troubleshootingAssist with annual reporting, membership reconciliation, attendance tracking, giving records, and organizational metricsDocument database procedures and maintain current process documentationSupport special projects related to church management software, data migration, and ministry technology initiativesPerform regular database audits to ensure data integrity and identify opportunities for process improvementOther duties as assigned by the Executive Director of OperationsSuccess Measures:Maintaining a highly accurate, organized, and secure church databaseDelivering timely and reliable reports that support ministry decision-makingReducing duplicate and incomplete records through proactive data managementProviding excellent customer service and training to church staffContinuously improving database processes, efficiency, and user adoptionSupporting ministry effectiveness through accurate, accessible, and actionable informationQualifications:Associate's degree in Information Systems, Business Administration, Computer Science, or a related field preferredEquivalent combination of education and relevant work experience may be consideredMinimum of 2–4 years of experience managing databases, CRM systems, or church management softwareExperience working in a church, nonprofit, or ministry environment is preferredExperience with church management systems (such as Church Community Builder - CCB) is highly desirableRequired Skills and Abilities:Strong attention to detail with a commitment to data accuracy and integrityProficiency using MacBooks and Google WorkspaceProficiency in database management, CRM platforms, and Microsoft Excel, including advanced spreadsheet functionsAbility to analyze data and produce meaningful reports for ministry leadersKnowledge of data management principles, database structure, and reporting toolsStrong organizational and time management skills with the ability to prioritize multiple projects and deadlinesExcellent problem-solving and critical-thinking abilitiesStrong interpersonal and customer service skills with the ability to train and support users of varying technical abilitiesAbility to maintain strict confidentiality and exercise sound judgment when handling sensitive informationEffective written and verbal communication skillsAbility to work independently while collaborating effectively with multiple ministry teamsFamiliarity with data privacy practices and security principlesAdaptability and willingness to learn new technologies and software systemsDemonstrated commitment to the mission, vision, and values of the churchPreferred Competencies:Experience with SQL or database query toolsKnowledge of reporting and business intelligence platforms (Power BI, Tableau, or similar)Familiarity with workflow automation tools and integrationsExperience supporting online giving, event management, or volunteer management systemsUnderstanding of church membership processes, discipleship pathways, and ministry operationsEssential Job Functions:Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing, to remain poised under stressful circumstances, and to interact effectively with people in a positive and professional manner that engenders confidence and trustAbility to read and write at an advanced level in a business environmentAbility to process alpha/numeric information accuratelyAbility to complete assigned tasks without direct supervisionAbility to exercise independent judgment and make decisionsAbility to work with people beyond giving and receiving instructions; must be adaptable to performing under stress and when confronted with emergenciesAbility to listen and respond to counselAbility to establish and maintain cooperative and effective working relationships with othersAbility to report to work on a regular and punctual basisMust be physically able to operate a variety of office equipment, including computers, copiers, phones, etc.Must be able to exert up to 20 pounds of force occasionally; 10 pounds of force frequently; and/or a negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects; perform repetitive motion, such as grasping, picking, pinching, typing, or otherwise utilizing finger dexterityMust be able to regularly remain stationary at the computer, requiring repetitive finger movements and manual dexterityMust possess the ability to observe details at close range required for viewing a computer monitor, preparing and analyzing data and figures, transcribing, and readingMust possess the ability to perceive sounds at normal speaking levels with or without correction; possess the ability to receive detailed information through oral communication and to make discriminations in soundMust possess the ability to express ideas using the spoken word to convey instructions to students, parents, and other stakeholders accurately, loudly, and/or quicklyActivities primarily occur inside, but the worker may occasionally be subject to outdoor environmental conditionsOur Vision: To saturate the 4B area with the gospel by restoring people, families, and churches.The 4B Area refers to the geographic area of Southeast Houston from the Beltway to the Beach and the Bay to Brazoria County.Our DNA: Kingdom. Disciple. Society. Church. (K.D.S.C.) These are the foundational building blocks that help direct the vision of Bay Area Church and Christian School.KINGDOM: The Kingdom of God submits to the rule and reign of Jesus Christ. Wherever the will of God is being done, the Kingdom is manifested. We are to "seek first the Kingdom of God" so that His will might be done "on earth as it is in Heaven." In order to pursue God's Kingdom, you must first FOLLOW JESUS.DISCIPLE: A disciple is a follower of Jesus who hears and obeys what He has taught and as the Holy Spirit leads. Each disciple is a "citizen" of God's Kingdom. We help equip disciples by encouraging everyone to CONNECT TO COMMUNITY.SOCIE