Lead Customer Advocacy & Resolution
$101k - $151kAffirm
Affirm is seeking a Customer Advocacy Lead in Baltimore, MD, to manage and support a high-performing team committed to improving customer experiences. In this role, you’ll resolve complex complaints, develop team members, and operate quality assurance systems that ensure consistent outcomes. This position requires strong leadership in customer operations, a focus on empathetic solutions, and the ability to analyze and influence operational processes. Competitive compensation, including a pay range of $101,000 – $151,000 based on location, and robust benefits await. #J-18808-Ljbffr
Vacancy posted 13 hours ago
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