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Remote Japanese-Speaking Customer Operations Analyst

Science Exchange

Science Exchange is seeking a Customer Operations Analyst with Japanese fluency to join our remote Customer Operations team. You will be the frontline for enterprise Japanese clients, managing tickets, troubleshooting platform issues, and ensuring a seamless experience for requesters and suppliers. You will report to the Customer Support Lead and collaborate with Product and Engineering to resolve issues, onboard new Japanese users, and drive process improvements while meeting KPIs. #J-18808-Ljbffr Science Exchange

Vacancy posted 3 days ago
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