Account Manager

Description

Customer Service Professional managing and working with client’s insurance policies and programs using senior level expertise in the area of coverage of insurances for all commercial lines of business. This position will be liaison with the production staff in their servicing of commercial clients and prospects. It also may maintain a set of specialty clients due to the nature of their specific industry.

Requirements

DUTIES AND RESPONSIBILITIES 

Prepare new business and account renewal proposals.

Offers counsel to specialty clients.

Enter and maintain account data within agency management system. 

Support Producer in day-to-day servicing client accounts, including direct contact with clients and insurance underwriters.

Prepare and process binders of insurance, policies, and endorsements, certificates of insurance, audits, and cancellations.

Develop and maintain strong technical knowledge of commercial lines coverage & rating.

Use independent discretion and judgement in the matters of advising coverage and claim status and other insurance matters. 

Other duties as requested.

PHYSICAL REQUIREMENTS

Must be able to stand, sit and stoop for extended periods of time. Must be able to lift or reach arms over head or below waist. Must be able to lift, hold or carry items weighing up to 50 pounds unassisted. Must be able to see, hear and speak with or without accommodation. 

ENVIROMENTAL REQUIREMENTS

Must be able to work in well-lighted or dim-lighted office environment. Temperature-controlled area air conditioned or heated offices at reasonable temperatures

EDUCATION AND EXPERIENCE:

10 plus years industry experience

High School graduate or equivalent preferred

Property & Casualty License

Competent in use of Word, Excel, and Outlook

Agency Management Experience a plus.