Practice coordinator

Randstad is seeking a healthcare professional with experience in the below. Back office and call center Answer incoming calls from patients and provide information, assistance, and support. Schedule patient appointments and coordinate with healthcare providers and clinical staff. Verify patient demographic and insurance information. Document patient interactions, inquiries, and appointment details accurately. Follow established call center protocols, including HIPAA compliance, to protect patient confidentiality. Handle patient complaints and concerns professionally and empathetically. Provide basic medical information and directions to patients as appropriate. Collaborate with clinical and administrative teams to resolve patient issues.

salary: $24.75 - $24.76 per hour
shift: First
work hours: 8 AM - 5 PM
education: No Degree Required

Responsibilities

Answer incoming calls from patients and provide information, assistance, and support.
Schedule patient appointments and coordinate with healthcare providers and clinical staff.
Verify patient demographic and insurance information.
Document patient interactions, inquiries, and appointment details accurately.
Follow established call center protocols, including HIPAA compliance, to protect patient confidentiality.
Handle patient complaints and concerns professionally and empathetically.
Provide basic medical information and directions to patients as appropriate.
Collaborate with clinical and administrative teams to resolve patient issues.

Skills

• customer service
• communication abilities
• collaborative

Qualifications

• Years of experience: 0 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.


Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.