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Executive Director

Paychex

The Executive Director is responsible for the overall leadership, strategic direction, and day-to-day operations of a luxury community located in Georgetown, TX. This role requires a strong operator, people leader, and culture builder who can inspire teams, elevate service standards, and ensure outstanding resident satisfaction while achieving financial and operational goals.

Key Responsibilities

  • Lead, mentor, and develop a high-performing leadership team and community staff
  • Oversee all aspects of daily operations across independent living, assisted living, and memory care
  • Deliver exceptional resident experiences through elevated service standards and personalized care
  • Ensure compliance with all federal, state, and local regulations governing senior living operations
  • Implement and continuously improve policies, procedures, and best practices to drive operational excellence
  • Own financial performance including budgeting, forecasting, revenue optimization, and expense control
  • Foster a culture of accountability, engagement, and continuous improvement
  • Build strong relationships with residents, families, team members, and community stakeholders
  • Represent the community with professionalism, warmth, and integrity

Qualifications

  • Minimum of 5 years of senior housing management experience required. Independent Living experience preferred.
  • Bachelor’s or Master’s degree in Business, Healthcare, Health Sciences, Hospitality, or related field (or equivalent experience)
  • Proven success with stabilizing and maintaining high occupancy

Knowledge & Skills

  • Strong understanding of regulatory requirements for senior living communities
  • Proven leadership and team development capabilities
  • Exceptional customer service mindset with a focus on resident satisfaction
  • Strong problem-solving, critical thinking, and decision-making skills
  • Ability to plan, delegate, and manage multiple departments effectively
  • Experience with policy development and operational execution
  • Financial acumen including budgeting and long-term planning
  • Excellent communication skills—both verbal and written
  • High emotional intelligence with strong interpersonal and relationship-building skills
Vacancy posted 1 day ago
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