ADMINISTRATIVE ASSISTANT - WOUND CARE

Administrative Assistant

The Administrative Assistant assists the department in maintaining the daily operations of the department from an ancillary operations standpoint. Wound care deals with the management of injuries and damage to skin and underlying tissues, including pressure ulcers, surgical wounds, burns, diabetic foot ulcers, venous ulcers, and other chronic conditions.

Qualifications

High School Diploma or equivalent. Basic knowledge of healthcare and medical terminology. Ability to type at least 35 wpm. Ability to work calmly and accurately in stressful situations. Professional manner and appearance. Basic word processing and data entry skills. Able to work independently and accurately with attention to detail. Excellent interpersonal and communications skills; strong organizational and problem-solving skills, ability to stimulate new ideas. Ability to maintain confidential information.

Responsibilities

Comprehensive knowledge of the following systems: Cerner, Wound Expert, AHIQA, Compliance Checker, RIS, CPI, Microsoft Office Suite programs. Registration of all new patients in Cerner. Schedule patient appointments in Wound Expert. Update training manuals to comply with changes in registration processes. Maintain registration handbooks, original copies of paperwork, and stat book for registration processes. Maintain spreadsheets for Tissue Logs and other department specific spreadsheets. Maintain the stock of all tissue substitutes utilized in the department e.g. Apligraf, Theraskin, and Puraply. Verify schedules, make charts, pull charts for next day clinic. Charge posting of all Wound Care patient visits. Provide excellent communication to Unit Director of registration concerns. Exemplify excellent customer service skills including four habits model. Use HRO tools and tones. Pre-authorization paperwork completion for Insurances, BWC, and any other services that require additional documentation. Facilitate payroll exceptions in the Kronos system. Serves as a role model and educational resource for the department. Adhere to JCAHO readiness and performs department audits. Follow all hospital and department policies. Other duties as assigned.

Working Conditions

Day shift coverage 8:00am-4:30pm; may need to work full-time to assist with vacation coverage. No weekends/holidays. Subject to frequent interruptions and changes in priority of duties throughout the day. Lunches and breaks are coordinated with staff to maintain adequate coverage. Continual involvement with patients and their families. Ability to assist patients in wheelchairs and transport if necessary. Hazardous Exposure Category Category III - Includes tasks that involve no exposure to blood, body fluids, or tissues and Category I tasks are not a condition of employment. The normal work routine involves no exposure to blood; body fluids or tissues (although situations can be imagined or hypothesized under which anyone anywhere might encounter potential exposure to body fluids.) Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid or to be potentially exposed in some other way.

Physical Addendum Demands Frequency Remarks Lifting 0-10 lbs Continuous 66% of the day # Lifting 10-20 lbs Continuous 66% of the day # Lifting 20-35 lbs Frequent 34-65% # Lifting 35-50 lbs Never # Lifting 50-75 lbs Never # Lifting 75-100 lbs Never # Lifting over 100 lbs Never # Forward Reaching Continuous 66% of the day # Overhead Reaching Occasional 10-33% # Standing Occasional 10-33% # Walking Occasional 10-33% # Sitting Continuous 66% of the day # Climbing Never # Stairs/Ladder Occasional 10-33% # Bending/Stooping Occasional 10-33% # Twisting/Turning Frequent 34-65% # Kneeling/Squatting Occasional 10-33% # Crawling Never # Pushing/Pulling 0-10 lbs Frequent 34-65% # Pushing/Pulling 10-20 lbs Frequent 34-65% # Pushing/Pulling 20-35 lbs Occasional 10-33% # Pushing/Pulling 35-50 lbs Never # Pushing/Pulling 50-100 lbs Never # Pushing/Pulling over 100 lbs Never # Carrying 0-10 lbs Frequent 34-65% # Carrying 10-20 lbs Occasional 10-33% # Carrying 20-35 lbs Never # Carrying 35-50 lbs Never # Carrying 50-100 lbs Never # Carrying over 100 lbs Never # Grasping/repetitive sustained Continuous 66% of the day # Fine motor coordination Continuous 66% of the day # Vision: Near/Far/Color Continuous 66% of the day # Hearing: ordinary conversation/other Continuous 66% of the day # All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation or protected veteran status. The organization is an EEO/AA Employer M/F/Disability/Vet. The organization will provide reasonable accommodations to employees or applicants with disabilities, as defined by the Americans with Disabilities Act, who are otherwise qualified to safely perform the essential functions of the job, with or without accommodation, unless such accommodation would constitute an undue hardship on the organization or poses a direct threat to the health and safety of the individual or others that cannot be sufficiently mitigated by reasonable accommodation. Any applicant or employee who requires an accommodation to perform the essential functions of his or her job or to enjoy equal benefits and privileges of employment should notify the Aultman Human Resource Department and request such an accommodation.