Client Relationship Executive

## Client Relationship LeadApplylocations: NM\_0112\_NORTHPARKtime type: Full timeposted on: Posted Todayjob requisition id: R-108019**Job Description:******Client Development Lead********WHO WE ARE:******Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in *Pursuit of the Extraordinary*. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets.******YOU WILL BE:******The Client Relationship Lead is assigned to a specific store. This role creates and****supports growth and development strategies for targeted client segments at the store level, enabling associates to cultivate, develop, and strengthen relationships with clients of the Neiman Marcus brand.******WHAT YOU WILL DO:***** **Become an expert on the top % MVC clients within the Store and/or Market*** **Cultivate relationships with all client segments within the store/market*** **Engage directly with clients, as appropriate, in support of client development efforts*** **Develop and decide the best tactics to deploy to achieve Client Development KPIs in Store or Market in collaboration with Brand Experience*** **Oversee MVC clients and strategies that support them (retention, migration, growth, etc.)*** **Monitors Client Development KPIs (e.g., trips frequency, spending tier migration,****engagement/building relationships) for new and existing customers with a focus on two-channel customers*** **Drives all Client Development-specific initiatives in Store or Market in partnership with Store Leadership Team*** **Leverage and use the Connect app as a key enabler to deepen and build relationships*** **Identify opportunities to deepen relationships with top clients for Private Client Relations (PCR) programs and experiences*** **Assists and partners with Brand Experience in coordinating in-store experiences (e.g., Fitting Room Experience, events, etc.)******WHAT YOU WILL BRING:***** **2-4 years of experience, luxury retail fashion experience preferred*** **4-year degree preferred*** **Excellent oral and written communication skills*** **Strong attention to detail*** **Motivated and results driven*** **“Win together” mentality*** **Basic proficiency with MS Office Product Suite, advances proficiency in Excel preferred*** **Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds*** **Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays******YOUR LIFE AND CAREER AT NEIMAN MARCUS:***** **Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation*** **Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate*** **Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)*** **An amazing employee discount******SALARY AND OTHER BENEFITS**:****Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.****[This position is also eligible for [bonus] [long-term incentive compensation awards].******Benefits**: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).****Thank you for your interest with Saks Global. We look forward to reviewing your application.** #J-18808-Ljbffr