Billing Coordinator

Job Title

Accounting Professional for Customer Billing Process

Job Description

This position is responsible for performing the professional accounting duties of the customer billing process. Key responsibilities include reviewing contracts and supporting documentation, establishing standard operating procedures (SOPs), and inputting contract data into the billing system. The position is also responsible for managing annual rate escalations, handling contract amendments, generating invoices, and collaborating with field personnel to secure necessary billing approvals. Additionally, the role involves complex financial analysis and the reconciliation of accounts related to the billing process.

Primary Duties/Responsibilities

Manage a portfolio of contracts and associated Profit Centers and is a key point of contact and liaison for contract field personnel for billing matters.

Review and analyze contracts for billing specifics such as Fixed Fees, Expense reimbursements, R&M Limits, Pass-through, Account Management, and other billing and revenue streams.

Identify contract amendments and annual reconciliation and rate escalation contract provisions.

Enter contracts and amendments and escalation provisions into billing system.

Produce monthly customer invoices for Fixed Fee and variable components timely and accurately.

Process credit memos and billing adjustments where applicable.

Reconcile related general ledger accounts associated with the billing process, including accrued unbilled revenue and deferred revenues, while considering billing timing required by contract (in advance, in arrears, same month) and timing of actual billing to clients.

Maintain Internal Control compliance for specific, key controls within the billing processes.

Coordinate with Project Managers and Administrative Assistants to clarify missing data or reconciling items, to obtain required approvals for billing, respond to customer inquiries, etc.

Utilize various software applications to perform job duties, including Ariba, SAP, Excel, Word, Insight Portal (WebFOCUS), ImageNOW, Google Suite (Gmail, Calendar, Contacts, Groups, Drive, Hangouts, Docs, Sheets).

Understand the flow of billing data and reconciles interfaced systems (Ariba to SAP).

Have knowledge of or ability to learn accounts payable transaction processing and related Veolia systems as related to Limit accounts and Pass-Through expense billing processes.

Assist Project Managers and Administrative Assistants with annual limit reconciliation needs, including reports of data, reconciliation, and compilation of fiscal year amounts and rollovers between fiscal years.

Coordinate with Finance team, both Shared Services Center personnel who handle accounts receivable processing, and Business Line (Municipal Water) Finance who have contract specific knowledge and experience to help interpret and confirm billing matters.

Provides excellent customer service to internal and external customers in phone and email communications and ensures that interaction provides a high quality of service and professionalism.

Assist others in the department as necessary in the spirit of teamwork and cooperation, common goal orientation, and continuous process improvement by sharing best practices.

Completing special projects as required and other duties as assigned.

Assist with identifying coding errors in the general ledger and coordinating with the finance team and the operational teams to rectify the issue with journal entry review and/or preparation.

Provide backup support to team members, as needed, to ensure continuity and timely completion of billing activities.

Qualifications

Education/Experience/Background:

Associate Degree or Bachelor's Degree, in Accounting/Finance or related discipline preferred.

Prior related work experience or 5 years minimum preferred.

Knowledge/Skills/Abilities:

Strong Team player.

Highly analytical with excellent organizational skills.

Excellent interpersonal and communication skills.

Time management: the ability to organize and manage multiple deadlines.

Strong customer orientation.

Computer proficient: Proficiency in Google Suite and SAP is a plus.

Basic understanding of accounting principles and technical requirements.

Additional Information

Pay Range: $32.00 to $37.00 Per Hour.

Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.