Guest Services/Concierge

Guest Services/Concierge - Palmetto Care Center Location: Hialeah, FL Job Type: Full Time Salary: $20 HOURLY About Us: At Palmetto Care Center, located in Hialeah, FL, we are dedicated to helping our residents maximize their potential and live their lives to the fullest. Our mission, \"Setting Standards in Skilled Nursing Care.\", guides our commitment to excellence in everything we do. We understand that this may be a difficult time for all concerned and we are here to provide the support your loved one and your family needs during this period of transition. Job Summary: We are seeking a compassionate and organized Guest Services/Concierge to join our team at our Skilled Nursing Facility located in Hialeah, FL. As a Guest Services/Concierge, you will play a vital role in ensuring that our residents and their families receive exceptional service and support during their stay with us. Responsibilities: Greet residents, families, and visitors in a warm and welcoming manner, providing assistance with navigation and orientation around the facility Coordinate and plan special events, activities, and outings for residents, as needed Act as a liaison between residents and families, ensuring that their needs are met and concerns are addressed Maintain accurate and up-to-date records of resident activities, preferences, and concerns Assist with mail, phone, and package delivery and distribution Perform various administrative tasks, such as answering phones, taking messages, and completing paperwork Maintain a clean and organized facility, ensuring that all common areas are tidy and welcoming Assist with other tasks as needed to support the smooth operation of the facility Requirements: High school diploma or equivalent required Previous experience in a healthcare or hospitality setting preferred Excellent communication and interpersonal skills Ability to work flexible hours, including evenings and weekends Strong organizational and problem-solving skills Ability to maintain confidentiality and discretion Note: Candidates must be able to pass a Level 2 background screening via the Florida Clearinghouse. #J-18808-Ljbffr Miramar Post-Acute Care Solutions