Wheelchair Dispatcher

Wheelchair Dispatcher

ABM is seeking a dependable and detail-oriented Wheelchair Dispatcher at Orlando International Airport (MCO). The Dispatcher receives assistance requests from clients and customers, and assigns individuals and teams to respond to those requests. The ideal candidate thrives in a fast-paced environment, remains calm under pressure, and consistently meets tight operational deadlines.

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Team Member Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88N, 92A, LS, YN, 0411, 3531, 2T1X1, 2T2X1

Responsibilities

• Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc. • Schedule and dispatch resources, which may be team members, crews/teams, equipment, or service vehicles, to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements • Ensure timely and efficient movement of resources according to work orders and/or resource schedules • Oversee all communications within specifically assigned area(s) • Receive or prepare work orders and work schedules • Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information • Recognize and mitigate a variety of issues encountered within the department and other work environments • Confer with clients and/or supervising personnel in order to address questions, problems, and requests for resources • Monitor resources and utilization in order to coordinate services and schedules to achieve optimal efficiency; • Compile statistics and reports on work progress. • Monitor daily services and provide updates and reports • Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.

Qualifications

Must be 18 years of age or older • No high school diploma, GED or college degree required. • No experience required and on the job training provided.

Preferred Qualifications:

• Must be able to communicate with basic English language • One (1) year of prior multi-line reception experience or dispatching experience preferred (aviation or similar operations preferred)

About Us

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call View phone number on click.appcast.io. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now. For more information, visit

Job Info

• Job Identification 155112
• Posting Date 05/27/2026, 12:49 PM
• Job Schedule Full time
• Locations Orlando, FL, United States
• Job Category Customer Service
• Work Days Full Time, Including Weekends
• Workplace On-site