Office Administrator

Job Title

Office Administrative Assistant

Job Description

United Water Restoration Group is a leading, full-service restoration company recognized for delivering exceptional restoration and reconstruction services to clients impacted by water, fire, storm, or other disasters. With a strong presence in the industry, we are committed to excellence and dedicated to restoring properties to their pre-loss condition with the highest standards of quality and care.

We're seeking a dedicated and dynamic Office Administrative Assistant to become an integral part of our team. This position will be supporting the daily operations of our fast-growing office in Omaha, NE.

In this role, you will play a key part in ensuring the smooth and efficient management of office activities. You will collaborate closely with regional managers, providing essential support to maintain a productive and positive work environment. Your responsibilities will include effective communication with customers and technicians, scheduling, dispatching, proper documentation, and managing collections within the office.

If you are a highly motivated professional with a talent for managing people and processes, and you thrive in a fast-paced, technology-driven environment, we would love to connect with you!

Key Responsibilities

- Coordinate office activities and operations to ensure efficiency and adherence to company policies.

- Capture and manage customer information.

- Assist regional managers with job activity input into PSA.

- Maintain office supply inventory and place orders as needed.

- Support management in developing and refining systems and procedures.

- Oversee online reviews and assist with marketing tasks.

- Ensure the office is adequately staffed, equipped, and supplied to maintain production capacity.

- Collaborate with the accounts receivable team to manage local collections.

- Prepare business correspondence and manage scheduling.

- Conduct follow-up calls with customers.

- Handle invoicing and money collection.

- Process and type inventories accurately.

- Prepare invoices with precision and maintain documentation.

- Perform data entry using company-approved software.

- Administer human resource functions and produce timely reports.

- Schedule service vehicles and technicians.

Qualifications

- High school diploma.

- 4-5 years of experience as an office administrator.

- Strong organizational, communication, and time-management skills.

- Proven ability to excel in a fast-paced environment.

- Positive, high-energy attitude with a resourceful and creative approach to problem-solving.

- Familiarity with office equipment (e.g., printers, fax machines, projectors).

- Proficiency in Microsoft Office, especially Excel and PowerPoint.

Benefits

- Competitive Salary

- 401K w/ Matching

- Health, Dental & Vision Plans

- Paid Vacation & Holidays

- Paid Training

- Personal Development Opportunities

- Career progression

- And more!