Front Desk Coordinator
Cano Health
- # Front Desk CoordinatorApplyremote type: On-Sitelocations: North Miami, FL: North Miami Beach, FL: Pembroke Pines, FL: Hialeah, FL: Hallandale Beach, FLtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR4326It's rewarding to be on a team of people that truly believe in making an impact!We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us.**Job Summary**The Front Desk Coordinator serves as the first point of contact for patients, visitors, and callers at the clinic. This role is responsible for providing exceptional customer service while performing a range of administrative, clerical, and data entry duties, including patient intake, insurance verification, and appointment scheduling. The Coordinator ensures smooth front-desk operations and supports the clinical team in delivering high-quality, patient-centered care.**Essential Duties & Responsibilities****Administrative Responsibilities*** Patient Intake and Onboarding* Create new patient profiles in the EMR system.* Conduct welcome calls and schedule initial appointments.* Mail welcome packages to new patients.* Obtain required annual consents and patient signatures.* Encourage and assist patients with Patient Portal enrollment.* Coordinate translation services as needed (e.g., Propia app).* Greet patients and visitors warmly, creating a welcoming and professional environment* Office Hours Monday through Friday 8am-5pm* **Must be fluent in Haitian Creole and English due to patient demographics****Phone Operations*** Answer and route incoming calls appropriately.* Take messages, assist callers, and properly document/disposition each call.* Respond to inquiries in person, over the phone and via email with professionalism and accuracy**Education & Experience*** High School Diploma or equivalent required.* Minimum of one (1) year experience in a front desk setting.* Knowledge of medical insurance, Medicaid/Medicare, and EMR systems preferred.* BLS Certification, be able to respond to medical emergencies (Preferred)* Training in gait support, proper lifting techniques, and ADA compliance.* Microsoft Office Suite: Power BI, Excel, Word, Teams, PowerPoint.**Education Requirements****Required/Preferred****Education Level****Discipline**RequiredHigh School DiplomaJoin our team that is making a difference!Please see Cano Health’s Notice of E-Verify Participation and the Right to Work post here
- J-18808-Ljbffr Cano Health
Vacancy posted 3 days ago
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