On-Site Field Network Technician (Entry-Level)

Job Description

Job Description

Entry-Level Field Network Technician
Portland, OR Area | Full-Time | Field-Based | Pay: $18 – $21 per hour

Pacific Office Automation is the largest independently owned document imaging and technology dealer in the nation. Since 1976, we have grown to more than 40 branches across eleven western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, TX, & HI. With decades of success in office technology and services, we have built strong partnerships with leading manufacturers including Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and more.

At Pacific Office Automation, you’ll find a technology-driven organization filled with growth opportunities, excellent benefits, and a collaborative team culture. We strive to be a long-term employer by investing in our employees through ongoing training, development, and certifications. We believe every voice matters, regardless of role or tenure.

Position Overview

We are seeking an Entry-Level Field Network Technician to join our service team supporting the Portland, OR area. This is a field-based role with a possible territory near you, as we service Portland and surrounding communities.

Required Skills & Knowledge

• Knowledge of network connectivity, network security, and Wi-Fi environments

• Working understanding of Windows environments and common operating systems

• Ability to work with a wide range of customers and vendors (technical and non-technical)

• Strong communication skills with the ability to gather and clarify technical information

• Proactive, solutions-oriented problem solver

• Ability to travel locally to client sites

• Comfortable communicating via phone, email, and written documentation

Qualifications

• Previous network or field experience preferred but not required

• Understanding of networking concepts and protocols (TCP/IP, ports, SMTP, FTP, SMB, etc.)

• Experience supporting Windows desktop operating systems and Microsoft applications

• Strong customer-facing communication skills

• Valid driver’s license with clean driving record (must be 21 or older)

Bonus Skills

• Familiarity with Mac OS environments

• CompTIA Network+ certification

• Experience working alongside IT professionals

What We Offer

• Clear path for advancement and career growth

• Supportive, team-oriented environment

• Medical, Dental, Vision, and Life Insurance

• 401(k) with company match

• PTO, Vacation, and Sick Leave

• FSA Program

• Company car for work and personal use

Our Commitment to Diversity & Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender identity or expression, age, religion, veteran status, or any other characteristic protected by law. We celebrate diversity because it makes us stronger.

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