Office Administrator - Cary, NC

Overview Do you have a passion for delivering superior customer service while being a key player in the essential daily functions of a successful office? Pinnacle Retirement Solutions in Cary, NC is looking for a versatile and well‑rounded Office Administrator. This individual will play a key part in ensuring smooth and efficient day‑to‑day office operations, allowing the financial advisor to focus on the continued growth of the business. This role is ideal for a self‑starter with a strong background in client service, administrative, and marketing support who thrives in a fast‑paced, client‑focused environment. What you’ll do Answer phones and greet clients in a friendly, positive, and warm manner. Manage advisors’ calendar, including appointment scheduling and rescheduling. Ensure advisor is well organized and prepared for client meetings. Assist clients with completing required paperwork and following through on service related requests. Maintain the firm’s CRM system (Wealthbox) through accurate data entry and database management. Build and improve upon client relationships. Support social media campaigns and marketing efforts through Snappy Kraken. Maintain office filing system, both paper and electronic. Order supplies, manage inventory, process mail and deliveries. Assist with additional duties and responsibilities as needed to support the team and ensure a high standard of service. What We’re Looking For High School Diploma. 3+ years of administrative office experience in a professional fast‑paced environment. Demonstrates strong proficiency and confidence working across various platforms and operating systems including Microsoft Office Suite. Self‑starter who takes initiative and works well independently. Excellent communication; written and verbal, professional and well spoken. Collaborative team player willing to assist others. Demonstrates exceptional organizational skills by efficiently managing multiple client requests and prioritizing time‑sensitive tasks. Exhibits meticulous attention to detail and a commitment to accuracy. Skilled in building strong, trust‑based relationships with clients by providing attentive, personalized service and guidance. Embraces change and adapts quickly to evolving processes. Bonus Points Financial industry experience. Fidelity investment experience is a plus. What You’ll Get Pay & Perks: $50k-$60k/year based on experience, PTO, SEP IRA after 3 years of employment, hybrid work schedule. Schedule In office: Monday – Thursday, 9:00 am – 5:00 pm; Friday hybrid schedule. Occasional evening required for client events, up to once per quarter. Equal Opportunity Employer. #J-18808-Ljbffr Advisor Talent Solutions