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Member Experience & Solutions Specialist

Gesa Credit Union

Gesa Credit Union seeks a Member Contact Center Specialist to deliver top-tier service across phone, email, chat, and written channels. You will troubleshoot, educate on digital solutions, and deepen member relationships while upholding credit union policies. The role emphasizes empathy, proactive learning, and achieving performance metrics, with opportunities to support multiple channels and resolve complex inquiries. #J-18808-Ljbffr

Vacancy posted 5 days ago
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