Member Experience & Solutions Specialist
Gesa Credit Union
Gesa Credit Union seeks a Member Contact Center Specialist to deliver top-tier service across phone, email, chat, and written channels. You will troubleshoot, educate on digital solutions, and deepen member relationships while upholding credit union policies. The role emphasizes empathy, proactive learning, and achieving performance metrics, with opportunities to support multiple channels and resolve complex inquiries. #J-18808-Ljbffr
Vacancy posted 5 days ago
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