Automotive Service Cashier and Appointment Coordinator

Automotive Service Cashier and Appointment CoordinatorJ.C. Lewis Motor Company is proud to be Georgia's oldest continually owned and operated automobile dealership, serving Savannah and the surrounding communities since 1912. At J.C. Lewis Ford Savannah, we're looking for a service cashier and appointment coordinator to join our team and serve as one of the initial points of contact for our service customers.The primary responsibilities of this position will focus on the service cashier role, with secondary responsibilities including providing coverage for our service appointment coordinators as needed. This is a fast-paced, team-oriented position ideal for individuals who enjoy helping others, staying organized, and keeping things moving – ensuring each customer feels informed, respected, and confident in the care of their vehicle.What You'll Do:Primary Duties:Serve as the liaison between the service department and customersCollect service payments and close service invoicesAssist the service department with loaner vehicle fleet as well as loaner vehicle prep, check-out, and check-inSecondary Duties:Receive and respond to a high volume of inbound calls and online inquiries in a prompt, professional, and courteous mannerIdentify customer needs and schedule or modify service appointmentsMaintain an online appointment schedulerWhat We're Looking For:Prior automotive BDC, service, cashier, or call center experience preferredComputer proficiency, with experience using computer tracking systems for calls and appointments preferredExcellent communication skills, organizational skills, attention to detail, and ability to multitask in a fast-paced environmentPositive attitude with an upbeat, outgoing personality and dedication to exceptional customer serviceDependable and compliant in following an assigned work schedule, which will include some overtime and occasional scheduled SaturdaysAt least 19 years of age with a valid driver's license and an acceptable driving recordWhat We Offer:401(k) with company matchPaid time off and holidaysMedical, dental, and vision insuranceLife insurance and AD&DShort- and long-term disabilityEmployee Assistance ProgramA supportive, team-focused work environment with opportunities to growApply today to join a fast-paced, team-oriented dealership focused on customer satisfaction and operational excellence. J.C. Lewis Motor Co. is an Equal Opportunity Employer.