Customer Service Representative
$20 - $21 per hourRemedy Intelligent Staffing
Position: Full-time, Customer Service Representative Location: Downtown Honolulu Industry: Banking Schedule: Monday–Friday, 8:00 AM–5:00 PM or 9:00 AM–6:00 PM (Part-time: 8:00 AM–1:00 PM or 2:00 PM–6:00 PM) Pay: $20.00 – $21.00 per hour (depends on experience) In-state candidates only Benefits Pay Cards, Direct Deposit & Weekly Pay Medical/Dental/Vision/Prescription (Note: Requires 20+ hours per week to qualify.) Free Online Skill Classes, EAP, Discounts & many more The Customer Service Representative provides professional and timely support to banking customers. This role assists with general banking inquiries, account maintenance, and issue resolution while delivering excellent customer service in a call center environment. Job Duties Answer incoming calls and emails per call center standards Assist customers with inquiries and account information Resolve customer issues/concerns or elevate as needed Document interactions ensuring accurate follow-up Provide product and services information (accounts, rates, fees, locations, hours) Process customer requests Manage card services and online banking access Refer customers for account openings #RemedyHIjobs Job Requirements High School Diploma or equivalent 1+ year customer service experience Tech savvy candidate, comfort multitasking Strong communication and problem-solving skills Equal Opportunity Employer #J-18808-Ljbffr Remedy Intelligent Staffing
Vacancy posted 3 days ago
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