Banquet/ Catering Manager

Banquet/ Catering Manager

Ellis Island Casino, Hotel & Brewery, our 16 Village Pub locations, Mt Charleston Lodge, and our sister companies, Marker Trax and KOIN, are committed to providing the best goods and services to our guests and clients. Our casino and food and beverage locations are home to some of Las Vegas's most recognized food, beverages, hospitality, and entertainment! Not only do we serve the highest quality food, but we've been voted the #1 Best Microbrewery of Las Vegas and have the #1 Best Karaoke of Las Vegas. Marker Trax is a patented casino advance line system that provides technology solutions to casinos to make the gaming experience more convenient and accessible to players. KOIN offers a full-service financial wallet and integrated payment solution, and aims to provide a convenient, secure and flexible payment solution for both consumers and businesses.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Location: Ellis Island Casino, Hotel & Brewery

Job Description

The Banquet/Catering Manager is responsible for overseeing the operational execution of all banquet and catering events from the time an event is booked through completion. This position ensures each event is properly staffed, scheduled, prepared, set up, executed, and closed out while delivering exceptional guest service and maintaining company standards.

Benefits:

• Medical
• Dental
• Basic Life Insurance (included with the dental plan)
• Vision
• Short-term Disability
• Combo plan covering accidents, hospitalizations, and critical illnesses
• Paid time off
• Voluntary life insurance
• Eligibility to participate in a 401(k)-retirement plan with company match (after 6 months of successful employment)

Location: Las Vegas, Nevada, with travel also to all entities as needed.

Responsibilities

Own and manage all operational execution once an event is booked, ensuring event details are properly communicated and fulfilled.

Coordinate staffing and scheduling for banquet and catering events based on event size, service needs, and business levels.

Oversee OpenTable, BEO reservations, ticket sales, and the banquet calendar to ensure accurate planning and timely communication.

Review each Banquet Event Order with the Chef prior to the event and participate in weekly meetings with culinary leadership.

Lead pre-event meetings with the operations team, including managers, supervisors, security, maintenance, and any team members involved in setup or event flow.

Order banquet supplies and maintain proper inventory levels to support upcoming events.

Ensure event uniforms, banquet equipment, linens, chafers, serving pieces, and other event supplies remain stocked and in good condition.

Coordinate room setup, breakdown, event flow, service execution, and post-event cleanup.

Serve as the on-site leader during banquet and catering events, providing direction to team members and resolving operational needs in real time.

Monitor banquet equipment and supply levels proactively so replacements are ordered before shortages occur.

Coordinate purchasing needs with the appropriate purchasing contact when additional inventory or supplies are required.

Close events operationally by verifying sign-in sheets, confirming hours are logged correctly, and communicating gratuity hours to the General Manager for payroll submission.

Maintain a professional presence with guests, vendors, team members, and leadership while ensuring events meet service and quality expectations.

Skills / Experience

Previous banquet, catering, food and beverage, restaurant, hotel, casino, or event operations experience preferred.

Supervisory or management experience in a hospitality or guest service environment preferred.

Strong organizational skills with the ability to manage calendars, event details, staffing needs, and deadlines.

Ability to read, understand, and execute Banquet Event Orders accurately.

Excellent communication and leadership skills with the ability to coordinate across departments.

Ability to work flexible hours, including evenings, weekends, holidays, and special events as business needs require.

Professional appearance and demeanor with a strong commitment to guest service.

Basic computer skills and ability to use reservation systems, scheduling tools, email, and standard office equipment.

Physical Requirements

Ability to stand and walk for extended periods of time throughout the casino and property.

Must be able to move throughout all areas of the property, including back-of-house and public areas.

Use of standard office equipment such as computers, phones, printers, and radios as needed.

The noise level in the work environment is usually moderate.

Occasionally exposed to outside weather conditions and varying temperature conditions.

Ability to lift, carry, push, or pull up to 25 pounds as necessary.

This job description is not an exhaustive list of all functions required for this position. Duties and/or responsibilities may be subject to revision to meet business needs.

Core Values:

• Service Personalized, warm, and consistent exceptional customer service.
• Value Committed to deliver quality products for affordable prices.
• Growth Promote personal development and professional growth for all team members.
• Family Foster a family-like environment with guests and team members alike.
• Passion Work with passion and enthusiasm every day.