Lab Equipmnet Technician

Job title : Complaint Investigations Tech

Location: Alameda, CA, 94502

Duration: 6 months

Shift timings: Second Shift 1:30 Pm To 10 Pm.

Description:

Position is 6 months from start date w/ possible extensions.
Position is onsite only in alameda ca.




Position Is Second Shift With Hours From 1:30 PM TO 10 PM.
Entry Level Lab Technician in the Complaint Investigations Lab

The Technician will be responsible for: Unpacking boxes safely and sorting the returned products accordingly by product lines. Investigating returned products to resolve customer complaints regarding their blood glucose meters, strips & sensors. The Technician will document complaint investigations in the Complaint Handling System. The Technician will also use troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc. to complete the investigation. Perform routine maintenance on individual quality records and ensure equipment used for testing is within validity.

Must Have ~ proficient computer skills to navigate Internet programs used, basic Microsoft Office skills and be able to read, write and comprehend English.

Experience in Medical Device / Biotech Industry with a Technical Background is preferred.

Knowledge of Electronic Troubleshooting is preferred.

Ability to work in a team setting is a plus.

Ability to follow written work instructions of SOP's is required.

Good documentation skills are a must.

Good computer skills are essential for this job, since data entry of investigation results is a primary part of the job.

Ability to focus while performing repetitive and routine investigations is a must.

Great fit for workers with Inspection and Quality experience.

Minimum education required is H.S. Diploma or equivalent (such as GED) with technical experience. Recent college graduates with a Bachelor's degree are an ideal fit for this entry level position MEETINGS ~ 1 In-person Tour