Site Leader

Our Site Leader plays a crucial role in exceeding expectations and providing a superb customer experience; critical to Amazon’s success which is built on a foundation of customer obsession, and innovation. This position is a multi-faceted role requiring the ability to balance strategy and execution for two under the roof business units in AMXL. This will include HAT2 Delivery station and HAT9 sort center. You will lead a dynamic team of Operations and Area Managers to achieve operational excellence through coaching and mentoring the team; driving employee engagement, and building leadership bench strength within the building. As a senior leader you will oversee upwards of 350+ salaried and hourly employees in a fast-paced, complex operations facility up to a 300k square feet. Our Site Leaders serve as the face of the organization to potentially thousands of employees and the community where the center is located. This position offers unlimited career potential as we continue to grow our global footprint. This is an on site L7 role responsible for everything within the four walls daily. Key job responsibilities Owns and delivers the operational budget for functional area, including safety, productivity, financial and labor planning, and operational goals for outbound or inbound operations. Responsible for providing strategic level/long-term planning (3, 6, and 12 months out) including labor planning, rate forecasting, and peak season planning. Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact. Effectively leverages the Operations and Area Managers to solicit ideas and understand problems and challenges in the building. Networks with other leaders across the network to solicit and share process improvements and drive efficiencies and cost savings. Establishes objectives and metrics for safety, quality, productivity, and customer experience. Sets clear goals and expectations for Operations and Area Managers; measures performance, provides feedback, and holds leaders accountable. Mentors and develops leaders and staff. Participates in recruiting to identify and evaluate associates and internal/external candidates for promotion and hire. Works closely with support staff (HR, Finance, Maintenance Engineering, Safety, IT and other leaders) to build and secure support and resources for projects and initiatives. Basic Qualifications Bachelor's degree or equivalent, or 2+ years of equivalent experience. Preferred Qualifications Bachelor's degree or equivalent. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at USA, GA, Austell - 135,000.00 - 182,700.00 USD annually. #J-18808-Ljbffr