Customer Service Representative
Culligan
Key Responsibilities
Customer Service & Front Desk Support
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Customer Service & Front Desk Support
- Answer and direct incoming phone calls in a professional and friendly manner.
- Welcome and assist customers, visitors, and team members.
- Respond to customer questions and help resolve basic concerns.
- Schedule appointments and assist with customer follow-up communications.
- Maintain a positive and professional experience for every customer interaction.
- Enter and update customer information accurately in company systems.
- Assist with filing, record keeping, and data entry.
- Prepare documents, reports, and correspondence as needed.
- Support office staff with administrative tasks and special projects.
- Maintain an organized and efficient front office environment.
- Assist with scheduling service appointments and deliveries.
- Help coordinate communication between customers and field staff.
- Monitor schedules and provide administrative support to ensure smooth daily operations.
- Follow up on open requests and update records as needed.
- High school diploma or equivalent required.
- Previous customer service, receptionist, retail, or administrative experience is a plus, but not required.
- Strong communication and interpersonal skills.
- Basic computer skills, including Microsoft Office and data entry.
- Excellent organizational skills and attention to detail.
- Ability to multitask and work in a fast-paced environment.
- Positive attitude with a willingness to learn and grow.
- Friendly and professional demeanor.
- Strong customer service mindset.
- Reliable and detail-oriented.
- Team player who enjoys helping others.
- Eager to learn new skills and take on additional responsibilities.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Vacancy posted 21 hours ago
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