Customer Service Representative

Job Description

Job Description

We are seeking a Customer Service Representative to join our team! We are seeking Customer service focused individuals who are looking to grow in a large corporation!

Responsibilities:

• Answering and making multiple calls using a multi-line phone system in timely manner.
• Communicating clearly via phone and email to all parties on the details of their transaction.
• Must be able to multitask within the operating system while on the phone, collecting the necessary information to proceed with the scheduling of the transaction.
• Employee will be responsible for securely sending documentation regarding the transaction to all parties.
• Will need to work closely with outside vendors and internal employees to effectively schedule appointment times and locations.
• Employee should be a problem solver and be able to quickly resolve any scheduling conflicts.
• Participates in other duties as assigned.

THE IDEAL CANDIDATE WILL HAVE:

• High School Diploma or equivalent
• Minimum of 1 year of customer service-related work experience
• Experience with Microsoft Office applications and general computer us
• Excellent communication skills including active listening.
• Service-oriented and able to resolve customer concerns.
• Proficient computer skills with the ability to learn new software.
• Excellent organizational skills and high attention to detail
• Excellent verbal and written communication and interpersonal skills
• Excellent problem-solving skills

Details:

• Full Time, M-F flexible to all the shifts 9am-9pm
• Pay: $18-$20

About Pathfinders, Inc.

Pathfinders, Inc. was established in 1997 as a full service staffing solutions provider. Pathfinders was born from a single idea: Our founder wanted to create a company with the capabilities of a national staffing provider but with the customer service and personality of a local provider. We connect the area's best talent with the area's best companies!

Inc. 5000 winner - 5 years
Philly's Fastest Growing Companies - 5 years

Company Description

About Pathfinders, Inc.\r\n\r\nPathfinders, Inc. was established in 1997 as a full service staffing solutions provider. Pathfinders was born from a single idea: Our founder wanted to create a company with the capabilities of a national staffing provider but with the customer service and personality of a local provider. We connect the area's best talent with the area's best companies!\r\n\r\nInc. 5000 winner - 5 years\r\nPhilly's Fastest Growing Companies - 5 years