General Maintenance Tech III

General Maintenance Tech IIIProvides skilled planned and corrective cross-functional maintenance and repair services including carpentry, HVAC, electrical, and plumbing for designated facilities on the Columbia campus of the University of South Carolina.Requires job related accreditation from a technical school or an applicable skilled trades program and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience. Driver's License required.Preferred Qualifications: High school graduate and 5 years experience in a commercial or residential trades occupation including but not limited to carpentry, electrical, HVAC, and/or plumbing with knowledge of national and local code requirements for trades area. Journeyman certification in HVAC, plumbing, or electrical.Knowledge/Skills/Abilities: Ability to develop and maintain strong customer service skills, maintain harmonious working relationship with departmental staff, work independently and maintain functional awareness of typical hazards within the work.Job Duties:Under limited supervision, maintains and follows a safe, productive, cost effective, and comprehensive planned and corrective maintenance program for constant reliable operations relating to all carpentry, electrical, HVAC, and plumbing needs within assigned buildings by receiving work orders; communicating with the Call Center and the supervisor; planning, inspecting, verifying, communicating, and problem solving assigned maintenance issues; ensuring that all work performed follows the departmental and OSHA safety guidelines, policies, and regulations; ensuring that all facility systems are in safe working order and compliant with national and local codes and regulations while exhibiting professionalism in conduct, appearance, and work practices.Assists with the coordination of the installation of new and modified welding work including but not limited to reading blueprints, schematics, or drawings; consulting with University Project Managers, contractors, and sub-contractors; reviewing construction areas for welding requirements; estimating costs for project work based on length, scope, manpower, and equipment requirements; actual fabrication, installation or modification or the supervision of same; communication of expected installation or modification work with necessary personnel; compliance with industry standards and codes to assure proper functioning of the system.Provides customer service by taking personal initiative to identify and correct any problems possible; developing strong customer service practices including customer communication and involvement, notifications, and process reviews; ensuring that assigned facility systems and customer needs are met whenever possible; referring higher level, problematic situations to the supervisor; assisting the department with ensuring that any planned or corrective maintenance work is planned and scheduled with customers in advance when possible.Performs administrative tasks including maintaining and completing accurate daily time sheets, records on all scheduled and emergency repairs performed on various related systems, assists with the Facility Services inventory control by requesting, receiving and monitoring maintenance supplies, materials, and tools from Consolidated Supplies and outside vendors following established procurement policies and procedures; attending meetings and training events related to customer service, safety, and continuous improvement.As the lead crew member and back up supervisor, supervises and ensures the work of the assigned Area Maintenance Crew is performed by prioritizing and scheduling work to be conducted; securing location; giving work assignments and ensuring performance of outside personnel when necessary; assigning specific maintenance duties to employees in accordance with their individual capabilities and job classifications.Perform other related duties as assigned.