Deal Desk Manager

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best‑in‑class solution for product, data, and marketing teams. Learn more at amplitude.com. As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. About The Role Amplitude is building the operating system for digital product innovation—and our Deal Desk team sits right at the center of how we monetize that vision. This team partners deeply with Sales, Finance, Legal, and Revenue Accounting to structure smart, scalable deals that accelerate growth without introducing risk. As a Deal Desk Manager, you’ll act as a strategic advisor on our most important and complex opportunities. You’ll help shape deal strategy, guide pricing and contract decisions, and bring clarity to ambiguity—all while keeping the business moving fast. This is a high‑impact role for someone who thrives in fast‑paced environments and likes being where decisions actually get made. This role is remote, with a preference for candidates based in the Eastern Time Zone to enable consistent collaboration with EMEA stakeholders when needed. As a Deal Desk Manager, you will: Own deal strategy for complex opportunities by advising Sales on pricing, packaging, contract terms, and negotiation strategy—especially for enterprise and non‑standard deals Drive deal execution end‑to‑end by reviewing and approving non‑standard transactions within SLA while ensuring all approvals are obtained and aligned with revenue recognition, legal, and operational policies Act as the connective tissue across teams (Sales, Legal, Finance, RevOps, Accounting) to align on deal structure, mitigate risk, and remove blockers quickly Partner on non‑standard deal structures to balance business impact with compliance, including revenue recognition and contractual considerations Identify and scale better ways of working by improving the Quote to Order process, leveraging AI tools, codifying best practices, and enabling the Sales team to move faster and smarter You’ll be a great addition to the team if: You thrive in a fast‑paced, dynamic environment and are energized by complex, high‑stakes deals that require creative thinking and sound judgment You build trust with Sales by being a valued partner—creative, collaborative, and solution‑oriented—while still holding the line when it matters You’re energized by cross‑functional collaboration and know how to drive alignment across strong personalities and competing priorities You have a sharp eye for risk and detail, but don’t lose sight of the bigger picture You’re a clear, thoughtful communicator with strong critical thinking skills and a constant drive to improve systems, processes, and how teams work together At a minimum, you need to have: 5+ years of experience in Deal Desk, Sales Operations, or a similar deal strategy role in a SaaS or subscription‑based business Strong understanding of deal structuring, pricing strategies, and contract negotiations Experience partnering with Legal and Finance on non‑standard terms and approvals Proficiency with Salesforce (CPQ experience strongly preferred) and comfort working with data and complex deal scenarios Familiarity with channel selling model and transacting through cloud marketplaces Who We Are The Company: Amplitude is filled with humble, lifelong learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. The Product: Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era. We care about the well‑being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well‑being of our Ampliteers. Some of our benefit programs include: Excellent Medical, Dental and Vision insurance coverages, with 100% employer‑paid premiums for employee Medical, Dental, Vision on select plans Flexible time off, paid holidays, and more Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more Excellent Parental benefits including: 12‑20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back‑up Child Care support Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only) We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world. We invest in our people. We offer mentorship programs, management training, and wellness initiatives. We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. We’re a global and fast‑growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo. Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom. Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. This role is eligible for equity, benefits and other forms of compensation. Based on legislation in New York City, the following details are for individuals who will work for Amplitude in New York City. New York City salary range: $167,000 - $251,000 total target cash (inclusive of bonus or commission) #J-18808-Ljbffr