Member Assist Cart Attendant

Member Assist Cart Attendant Sam's Club Base pay: $17.00/hr - $24.00/hr Position Summary We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well‑kept parking lot, helping members with their purchases, and ensuring there are carts ready and available. You will also assist members in loading their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you. What you will do You will sweep us off our feet if: You thrive in fast‑paced environments You’re a multi-tasker at heart You keep member satisfaction as your top priority You can stand for long periods of time while assisting members quickly and accurately You’re a problem solver who tackles obstacles head‑on to ensure each task is completed with excellence You will make an impact by: Maintaining a positive attitude by smiling, greeting, and thanking members Providing exceptional customer service to members across the club as needed, answering any questions they may have Maintaining a clean, neat, and member-ready area The member assistant – cart attendant is a great way to start a fulfilling career at Sam’s Club. Apply now! Responsibilities Ensures club pick-up orders are filled by contacting members to notify them when pickup time is delayed; informs members when products are unavailable (for example, out of stock); offers alternative product options when needed; ensures products are selected and packaged according to company policies and procedures; ensures items are dispensed when members arrive for pickup; resolves member issues and concerns; and promotes the company’s products and services. Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management. Provides member service by acknowledging members and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and concerns; promoting the company’s products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co‑workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Benefits Health benefits include medical, vision, and dental coverage Financial benefits include 401(k), stock purchase, and company-paid life insurance Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Qualifications Minimum Qualifications: Customer Service Seniority Level Entry level Employment Type Part-time Job Function Management and Manufacturing Location 226200 Rib Mountain Dr, Wausau, WI 54401-7483, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. #J-18808-Ljbffr Sam's Club