Member Assist Cart Attendant

Overview Member Assist Cart Attendant at Sam's Club. Base pay range: $16.00/hr - $23.00/hr. The role focuses on shaping the member’s shopping experience by delivering a positive first and last impression in daily operations. Responsibilities Ensure a well-kept parking lot and ready carts; assist members with their purchases and help load items into vehicles. Maintain a clean, neat, and member-ready area; sweep and report unsafe conditions as needed. Provide exceptional customer service by acknowledging members, answering questions, and guiding purchasing decisions. Process member purchases and payments according to company policies; utilize cash registers as required; locate and organize merchandise; zone designated areas; ensure availability of carts/flatbeds. Assist members with transporting items and use cart retrieval equipment per policies and procedures. Adhere to company policies, procedures, ethics, and integrity standards; contribute to continuous improvement and adapt to change. What You’ll Do Contact members when pickup times are delayed or items are unavailable; offer alternatives when needed and ensure items are prepared for pickup. Promote the company’s products and services and resolve member issues and concerns. Maintain safety of the facility by following procedures for handling merchandise and reporting unsafe situations to management. Qualifications Ability to stand for long periods and work in a fast-paced environment; capable multitasking with a strong focus on member satisfaction. Strong problem-solving skills and a customer-service mindset; ability to work quickly and accurately. Benefits Health benefits include medical, vision and dental coverage Financial benefits include 401(k), stock purchase and company-paid life insurance Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting; PTO/PPTO may apply toward vacation, sick leave, holidays, etc. Other benefits include short-term and long-term disability, employee discounts, Military Leave Pay, and more. The hourly wage range for this position is $16.00 to $23.00. Additional compensation may include premiums based on schedule, facility, season, or work performed. Terms subject to plan terms and eligibility. This is a part-time role at Sam’s Club. #J-18808-Ljbffr Sam's Club