Director Automation - North America

Full-time

Orise

Director Automation – North America

We are seeking a Director Automation – North America to lead and scale operations across the United States, Canada, and Puerto Rico. This role is responsible for translating strategy into execution, ensuring operational excellence, and delivering profitable growth.

What You Will Do

Lead Regional Operations

Define and execute the North America operations strategy
Ensure consistent performance and scalability across the region
Translate orders into profitable, high-quality delivery
Identify and drive growth opportunities within existing accounts

Own Performance & Execution

Deliver revenue, margin, utilization, quality, and customer satisfaction targets
Oversee end-to-end project execution (on time, on budget, high quality)
Optimize resource utilization and operational efficiency
Enable repeat business through strong delivery and customer trust

Partner with Commercial (GTM)

Support proposals with technical and cost expertise
Drive alignment between operations and sales using ABM
Actively contribute to farming and account development

Lead & Develop Teams

Lead heads of Project Management, Account Management, and Execution
Build a performance-driven, customer-focused culture
Drive engagement in Centers of Excellence (CoEs)

Drive Excellence & Ways of Working

Improve processes, systems, and execution performance
Ensure adoption of ABM methodologies
Promote a strong safety culture (EHS)

What Success Looks Like

Revenue & margin growth ("as delivered")
High utilization and strong delivery performance
Improved customer satisfaction / NPS
Increased CoE participation
Growth within existing accounts (farming)

Additional Information

10+ years of leadership experience in operations/automation
Strong track record in multi-country operations (North America preferred)
Expertise in operations, project delivery, and strategy execution
Strong leadership, communication, and stakeholder management skills
Solid commercial acumen and experience growing customer accounts
ABM experience is a plus

Why This Role

Full ownership of a strategic region (North America)
High visibility and direct impact on growth and performance
Opportunity to scale operations and develop key customer relationships

Reporting Line: Reports to Vice President

#J-18808-Ljbffr

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Vacancy posted 8 days ago

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