Department Supervisor
Wastequip
Department SupervisorWastequip division Container Pros is looking for a Department Supervisor for our Houston, TX location. The Supervisor will coordinate the activities of all staff, including Technicians, Welders and Painters, engaged in the repair of customer refuse containers needing service both onsite and offsite. Also provides reporting to management on all work and ensures customer satisfaction is maintained.Responsibilities:Assigns work orders to appropriate team members as appropriate to meet customer commitmentsProvides leadership and guidance to ensure work performed matches customer and/or service order requestMonitor and evaluate staff performanceClearly communicate goals, expectations and provide timely feedback as appropriateInteracts with customer as needed to provide status updates, obtain additional information and ensure overall customer satisfactionProvides daily status updates to management on progress of work ordersWorks with appropriate team members to resolve issues or request support as neededTravel by vehicle to customers either by driving or as a passenger.Other duties as assignedQualifications3+ years' experience as a supervisorKnowledge of Commercial Trash cans and Roll-offsExperience leading teamsAbility to read and comprehend verbal and written instructionsAble to troubleshoot electrical and hydraulic componentsGeneral mechanical abilitiesMust have good customer service skills.Ability to ride in a vehicle for long periods of timeCompany Benefits:2 Medical Plan Options - Base HSA (High Deductible) and Buy-Up Medical PlansPrescription (Rx) InsuranceHealth Savings Account (HSA)2 Dental Plan Options - Base Dental and Buy-Up Dental PlansVision InsuranceFlexible Spending Accounts (FSA's)Health Care FSADependent Care FSACompany Paid Base Life InsuranceCompany Paid Accident, Death & Dismemberment InsuranceCompany Paid Business Travel Accident InsuranceCompany Paid Disability InsuranceShort-Term Disability (STD) and Base Long-Term Disability (LTD) InsuranceEmployee Assistance Program (EAP)Voluntary Hospital, Accident & Critical Illness (Cancer) Insurance401(K) Retirement Plan with 50% Company MatchVoluntary Pet InsuranceVacation and Personal/Sick TimePaid Grandparent LeavePaid Bonding LeaveAdoption AssistanceEducation Assistance (Tuition Reimbursement)About WastequipWastequip got its start in 1989 with containers and compactors. But, today, we have evolved into so much more than just a manufacturer of high-quality steel containers and compactors. We are the waste industry's only All-in-One solutions provider – from carts and containers to collect waste to hoists and trash trucks to move the waste to parts, service and technology to keep your operation running smoothly.While we're proud to be North America's leading manufacturer of waste handling equipment, we are equally proud to be a driving force for enhanced sustainability across the waste industry. We are consistently striving to improve our own operations while making it easier for our customers to do the right thing – building a brighter future for all.
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