Sales Engineer
Daifuku America Corporation
Overview
Act as the technical business development expert for all aspects of RFP data intelligence, analysis, preparation, and presentation. Coordinate with company leadership, Business Development, and Operations teams.
Responsibilities
ESSENTIAL FUNCTIONS
- Comply with the company's Safety Program policies and procedures.
- Work with the Director of Business Development and team to create new sales and marketing strategies that target customers and position the company to be the winning solution during the RFP process.
- Identify current and future customer requirements by establishing personal rapport with key stakeholders.
- Conduct market research and maintain data consisting of, but not limited to: service opportunities, competitor analysis, labor rates, margin expectations, and additional opportunities beyond the scope detailed in the RFP request.
- Prepare cost and pricing information based on RFP documentation, system drawings and asset lists, local market intelligence, and all associated data required to successfully complete a quality RFP response.
- Collaborate with various departments to determine how services can best be presented, modified, added, or otherwise improved to promote the sale of said services.
- Participate in the delivery of technical presentations to customers to explain data inputs, service expectations, and answer any associated questions as part of the RFP process.
- Translate and explain highly complex technical information to customers and potential customers.
- Identify improvements and opportunities at existing customer locations by analyzing current site operational and performance data, based on available business segments supported by the company.
- Create recommendations to eliminate waste, reduce cost, drive efficiency, and improve service levels.
- Prepare, publish, and review reporting related to RFP data intelligence, including ongoing recommendations for cost reduction, service improvements, and RFP response quality.
- Maintain professional and technical expertise by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional organizations and events.
- Perform additional duties and assignments as may be required by leadership.
Qualifications
PREFERRED QUALIFICATIONS
- Bachelor’s Degree in Marketing or Business Administration, or equivalent business development work experience.
- 5+ years’ experience in business development, preferably within the airport or technical background and in a customer contract environment.
- Relative project management experience.
- Intermediate knowledge of industry policies and procedures.
- Intermediate knowledge of activities within customer and stakeholder environments.
ADDITIONAL SKILLS & ABILITIES
- Maintain a professional, positive, and “let’s fix it” attitude in all interactions.
- Excellent listening, speaking, interpersonal, and leadership skills.
- Excellent time management, attention to detail, and organizational skills.
- Ability to quickly analyze situations, interpret needs, develop plans, and drive recommendations.
- Ability to work under stressful conditions and provide objective feedback and support.
- Ability to influence and persuade customers and team members at all levels.
- Ability to maintain strict confidentiality.
- Ability to travel up to 35% of the time.
Computer Skills:
- Proficient in Microsoft Office to include Word, Excel, PowerPoint, Visio, and Project.
- Working knowledge of Salesforce.
Other Requirements:
- Must be able to read, write, speak and understand English.
- Maintain a valid driver’s license and be insurable under the company's insurance policy.
PHYSICAL DEMANDS
Physical Demands
Lift/Carry
Stand
F (Frequently)
Walk
F (Frequently)
Sit
F (Frequently)
Handling / Fingering
F (Frequently)
Reach Outward
O (Occasionally)
Reach Above Shoulder
O (Occasionally)
Climb
O (Occasionally)
Crawl
O (Occasionally)
Squat or Kneel
O (Occasionally)
Bend
O (Occasionally)
10 lbs or less
O (Occasionally)
11-20 lbs
O (Occasionally)
21-50 lbs
O (Occasionally)
51-100 lbs
N (Not Applicable)
Over 100 lbs
N (Not Applicable)
Push/Pull
12 lbs or less
O (Occasionally)
13-25 lbs
O (Occasionally)
26-40 lbs
O (Occasionally)
41-100 lbs
N (Not Applicable)
N (Not Applicable)
Activity is not applicable to this occupation.
O (Occasionally)
Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently)
Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly)
Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
Other Physical Requirements:
- Vision (Near, Distance)
WORK ENVIRONMENT
- Office environment in a controlled atmosphere building.
- ELS site environments, including but not limited to airport ramp surfaces, BHS systems, GSE shops, and E-Commerce distribution centers.
ELS Statement
Elite Line Services (ELS) is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, gender identity, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, veteran status or medical condition. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact View email address on click.appcast.io.
This email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response.
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